Organizations should be aware that the State of New York recently enacted a new business law – Section 601-B that requires; “Each and every principal creditor or debt collector shall, in each initial communication, clearly and conspicuously disclose to the debtor that each communication can be provided in an alternative, reasonably accommodatable, format”
In the United States, where people speak many different languages, it is important to create an educational system where everyone can communicate effectively in whichever language they prefer.
The latest DOJ Proposed ADA Regulation from August 2023 states that all electronic communications, including websites, content, and documents, must be accessible to everyone.
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Crawford Technologies is an award-winning, global provider of software solutions and services that help enterprises optimize and improve the secure and accessible delivery, storage and presentment of their customer communications.
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