Globally, 59% of all internet traffic now comes from mobile devices. If a user has a bad mobile experience — like trying to read a PDF on their phone — they’re less likely to remain a customer.
Transactional documents, and other types of customer communications, must be responsive across different devices. Meaning the layout of content should adapt to fit any screen. Are you delivering communications correctly? If not, do you have a strategy to start doing so?
Modern tools let you transform composed and archived documents. That way, you can communicate with your users on their preferred device.
Crawford Technologies is the leader in providing innovative post-composition document solutions. These streamline, improve, and manage your customer communications. Join us for this webinar to learn:
- Why it’s important to make transactional customer communications responsive.
- What it costs your organization if you don’t.
- Our method to make AFP and PDF print files (bills, invoices, statements, etc.) responsive.
