Resources
Success Stories
Real-life Stories of how our Customers Solve their Problems with CrawfordTech Solutions
Crawford Technologies solutions are used by customers throughout the world to expand their businesses, solve problems, and reduce costs. Our customer base includes seven of the top ten U.S. banks, thirteen of the top U.S. insurance companies, and five of the world’s top ten car manufacturers.
Learn more about how our customers have successfully used CrawfordTech products, on their own, as well as in conjunction with partner solutions.
Financial Services Company Achieves Digital Transformation with Alfresco Cloud Migration
The company's IBM CMOD system needed modernization to align with the company's broader cloud-first and API-driven technology strategy. Key drivers for change included the high run-rate costs of the existing environment, scalability limitations that impacted performance, ...
Overcoming Document Translation Challenges: Healthcare Provider Saves $4 Million/Year
A regional US healthcare services company faced a daunting challenge in complying with the complexities of the 2023 CMS Final Rule on health equity. This mandates the delivery of healthcare communications in multiple languages, including Arabic, ...
Print Service Provider Accelerates Complex PDF Processing
Wright Business Graphics, a leading West Coast print supplier, turned to Crawford Technologies help them meet aggressive SLAs with their complex PDF processing. See how they leveraged PDF Accelerator and Operations Express for high performance results ...
Financial Services Organization Converts Print-Ready Transactional Documents to Responsive Formats for Mobile Devices
Understand the steps this financial services company took to improve customer satisfaction by delivering documents and information using the method that their customers prefer ...
Ameritas Financial Consolidates Information Management, Migrates Document Storage to Modern Platform
See how a major financial institution modernized it’s document distribution and archive systems to take advantage of current technology and improved both internal and customer service, saving costs and improving efficiency ...
Print Service Provider Streamlines Workflow
With CrawfordTech’s PRO Conductor, Content Critical Solutions has implemented an automated workflow, robust quality control procedures and increased the efficiency of their production systems allowing them to easily take on new customers and volume ...
A Top 3 Health Insurance Company’s Journey to Accessible Documents
CrawfordTech was chosen to assist in making both transactional and static documents accessible and WCAG compliant due to the Section 508 ICT Refresh and ACA non-discrimination mandates ...
Production Automation Delivers Efficiencies
Formost MediaOne leveraged CrawfordTech Operations Express and Pro Concatenator to automate production and be more efficient ...
A Financial Services Organization Delivers Accessible PDFs
This large financial services provider automated the creation of Accessible PDFs from AFP data stored in a CMOD repository ...
An In-Plant Standardizes Operations
This in-plant standardized operations and added automation to improve turn-around time ...
A Communications Provider Streamlines their Workflow
A services provider automated their workflow to ensure document integrity and accountability ...
A Large Healthcare Provider Streamlines Case Management
A healthcare organization needed to automate the consolidation and output of documents needed for efficient case management ...
An Insurance Company Automates Claims Processing
A large insurance company needed to automate the claims process while continuing to output to print and e-presentment ...
A Health Insurance Company Implements Document Accessibility
By converting documents stored in an ECM repository to Accessible PDF and Accessible HTML5, this company was able to be in compliance with current regulations and service all of their customers ...
A State Streamlines Processes
Multiple departments needed to reduce errors, reduce costs, and be more efficient with automation ...
A Financial Company Migrates its Archive and Increases Security
A large, global financial services company upgraded its archive from a legacy system and enhanced data security ...
Vodafone Consolidates Archives and Upgrades
Vodafone Spain needed to migrate and consolidate five years of information with 30 types of customer communications stored in four existing archives ...
Enhanced Customer Communications
A subsidiary of a Wall Street ratings firm was embarking on a major business process upgrade. The firm’s main requirement was to consolidate all business processes, from the generation of a ratings request to sending out ...
Saga Insurance Achieves Regulatory Compliance
Saga Insurance is the largest provider of specialized insurance services in the UK, focusing exclusively on the provision of high quality services for people aged 50 and over. With over 1000 employees supporting over 2 million ...
Canada Post Integrates New Printer Technology
When Canada Post Corporation Volume Electronic Mail Printing Systems needed to replace seven aging printers they recognized the opportunity to expand their business and accommodate the anticipated growth of 30% - from 207 million impressions annually ...
A European Bank Saves Money and Trees
A bank wanted to reduce the amount of documents mailed to their customers, demonstrate environmental stewardship by reducing paper, and enhance customer service by providing online access ...
More Efficient Case Management and Distribution
A police department in a medium sized city is responsible for almost 210,000 residents spread out over 23 square miles. They needed a more streamlined process for case management, which typically involved multiple departments, and required ...
Vodafone Unitymedia Improves Customer Service and Provides Online Access
Vodafone Unitymedia is an internet, cable television, mobile and fixed line telephone service provider providing services to over 8 million households in Germany. As their business expanded through acquisitions, Vodafone Unitymedia knew that the increased customer ...
Eliminate Bottlenecks with Riptide
Hospitals, clinics and other healthcare providers deal with a high volume of information that needs to be managed and distributed within strict regulatory guidelines. Despite the emergence of electronic initiatives that strive to eliminate paper, flexible ...
