AccessibilityNow provides high levels of automation and integration into any environment, the platform includes software solutions and a wide range of tailored services to meet the document accessibility needs of all organizations, large and small, private sector and governments of all levels.
Revolutionize Your Business with Crawford Technologies’ Powerful SaaS Solutions
Welcome to Crawford Technologies, your trusted partner for SaaS solutions. Our cloud-based software as a service offerings are designed to simplify complex business processes and help you achieve your business goals. With our SaaS solutions, you can access our powerful software applications from anywhere, at any time, and enjoy the convenience of automatic updates, maintenance, and support. Our SaaS solutions are scalable, customizable, and built to meet the unique needs of your organization. Whether you need to manage customer communications, streamline workflow automation, or optimize document production, we have the perfect SaaS solution for you. Discover the power of SaaS with Crawford Technologies today.
PRO DocNow is a Software as a Service (SaaS) offering that adds flexibility to any print and mail operation by reengineering, optimizing and normalizing print and PDF files for superior print and finishing equipment utilization and increased operator productivity.
The dual-screen ILA supports real-time, back-and-forth conversation in multiple languages. Simply approach the device (or connect remotely via the web), choose your language/dialect, and start communicating in seconds.
AccessibilityNow® Gateway solution provides organizations with the ability to retrieve, convert and present information from Archive systems and ECM repositories quickly and accurately to support multi-channel delivery requirements.
With AccessibilityNow Publisher, you can automatically tag and convert documents such as marketing literature, letters, books, manuals and other communications into print-ready Accessible PDF (WCAG and PDF/UA) or Accessible HTML5, ensuring compliance with global regulations.
Crawford Technologies’ Document Accessibility Services are ideal for assisting organizations in converting documents into electronic or physical formats that are accessible to individuals who are blind, partially sighted, or cognitively disabled.
PRO Office is a powerful web service that enables organizations to convert and merge Microsoft Office and image files into a single, searchable PDF format to meet document archiving and PDF workflow requirements.
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announces the release of version 5.4 of the company’s Digital Transform Engine (DTE). DTE is the core engine used in Crawford Technologies’ award-winning solutions and this latest version continues Crawford Technologies’ focus on simplifying the user experience and streamlining the production of customer communications.
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announces the release of its Digital Transform Engine (DTE) version 5.3. DTE is the core engine used in Crawford Technologies’ award-winning solutions. DTE 5.3 is designed to produce cost savings, simplify user experiences and streamline the production of customer communications, including accessible documents, with new enhancements that deliver advanced levels of functionality and performance.
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, will showcase a range of workflow and output management solutions that optimize and improve the secure and accessible delivery of customer communications in Booth #N723 at the 2022 PRINTING United Expo. The trade show is being held October 19-21 in Las Vegas.
The Net Promoter Score®, or NPS®, is a customer experience metric used to track customer loyalty. Basically, it serves as a standardized "yardstick" for organizations to gauge customer loyalty. Plus, it allows you to compare scoresc to organizations in other industries. If an organization wants to make customer experience a priority, the NPS score is a great tool to track progress.
Before I answer that, let’s define what a “Customer Communication Delivery Platform” is and why it is important. As a service provider you offer a service to your customers. It is no longer 1990, and your customer isn’t picking up their desk phone every time they have a question or request. So, as a BPO or PSP you need to provide your clients with a Customer Communication Delivery Platform (CCDP) or a web portal for interacting with you and your services.
As ERP systems and policy generation platforms have migrated to generating PDF output, the demands on post composition systems have increased drastically to accommodate the limited scope of these systems.
A large U.S. Financial Services Provider with millions of members was challenged with legacy processes, aging equipment, and a CEO-directed Digital Transformation initiative and needed a production optimization and Automated Document Factory (ADF) to modernize and automate their member correspondence and billing processes.
The issue of data security is so pervasive that it has moved from an IT and boardroom discussion to become the topic of movies and television shows. More than 7 billion records were exposed through breaches in just the first nine months of 2017, a jump of over 300 percent from the prior year. Five of the top breaches in 2017 were among the largest ten breaches of all time. With over five million records lost or stolen every day, protecting businesses and consumers from data breaches is a top concern among executives in all industries. While there is a tendency to think of data breaches in terms of the web and digital initiatives, security is no less critical for printing operations.
Chuck sat at the breakfast table, frustrated about work. It was getting so he didn’t want to go in at all because he could predict a disappointing and unfulfilling day. “What’s wrong with you today?” asked Chuck’s wife as she refilled his coffee cup, “You haven’t made a move towards the door. I’ve got to get to work and you’re going to be late. Are you ill?” “Sort of,” he responded, running his hand through what was left of his hair, “I’m sick of spending nine or ten hours a day in the document center and feeling like I never make progress towards anything important.” Chuck added a spoon of sugar to his coffee, sighed, and took another sip. He loosened his tie.
Crawford Technologies is an award-winning, global provider of software solutions and services that help enterprises optimize and improve the secure and accessible delivery, storage and presentment of their customer communications.