Solutions

SaaS

Revolutionize Your Business with Crawford Technologies’ Powerful SaaS Solutions

Welcome to Crawford Technologies, your trusted partner for SaaS solutions. Our cloud-based software as a service offerings are designed to simplify complex business processes and help you achieve your business goals. With our SaaS solutions, you can access our powerful software applications from anywhere, at any time, and enjoy the convenience of automatic updates, maintenance, and support. Our SaaS solutions are scalable, customizable, and built to meet the unique needs of your organization. Whether you need to manage customer communications, streamline workflow automation, or optimize document production, we have the perfect SaaS solution for you. Discover the power of SaaS with Crawford Technologies today.

SaaS

cSimpl

cSimpl is your web-based tool to quickly create advanced workflows for your data files in the cloud.

SmartSetup

SmartSetup is an efficient no-code software solution that simplifies the indexing process for document onboarding and application migration projects.

PRO DocNow

PRO DocNow is a Software as a Service (SaaS) offering that adds flexibility to any print and mail operation by reengineering, optimizing and normalizing print and PDF files for superior print and finishing equipment utilization and increased operator productivity.

ILA

The dual-screen ILA supports real-time, back-and-forth conversation in multiple languages. Simply approach the device (or connect remotely via the web), choose your language/dialect, and start communicating in seconds.

AccessibilityNow.com

AccessibilityNow.com is a cloud-based e-commerce site that lets a user upload PDF files and receive the WCAG-compliant Accessible PDFs back.

AccessibilityNow DocMD

DocMD finds all hosted documents, tests them for compliance and provides remediation options to fix those which are not accessible.

AccessibilityNow Gateway

AccessibilityNow® Gateway solution provides organizations with the ability to retrieve, convert and present information from Archive systems and ECM repositories quickly and accurately to support multi-channel delivery requirements.

AccessibilityNow Publisher

With AccessibilityNow Publisher, you can automatically tag and convert documents such as marketing literature, letters, books, manuals and other communications into print-ready Accessible PDF (WCAG and PDF/UA) or Accessible HTML5, ensuring compliance with global regulations.

AccessibilityNow Services

Crawford Technologies’ Document Accessibility Services are ideal for assisting organizations in converting documents into electronic or physical formats that are accessible to individuals who are blind, partially sighted, or cognitively disabled.

AccessibilityNow Transactional

AccessibilityNow® Transactional is the market-leading solution for making transactional documents into accessible formats.

AccessibilityNow Validator

AccessibilityNow® Validator is a document scanning program that will inform you what level of accessibility your documents are at.

PRO Office

PRO Office is a powerful web service that enables organizations to convert and merge Microsoft Office and image files into a single, searchable PDF format to meet document archiving and PDF workflow requirements.

SaaS

From Our Blog

The Net Promoter Score

The Net Promoter Score®, or NPS®, is a customer experience metric used to track customer loyalty. Basically, it serves as a standardized "yardstick" for organizations to gauge customer loyalty. Plus, it allows you to compare scoresc to organizations in other industries. If an organization wants to make customer experience a priority, the NPS score is a great tool to track progress.

Kyley Crews | Sep 21, 2022

How do you create a Customer Experience Platform as a Business Outsource Provider?

Before I answer that, let’s define what a “Customer Communication Delivery Platform” is and why it is important. As a service provider you offer a service to your customers. It is no longer 1990, and your customer isn’t picking up their desk phone every time they have a question or request. So, as a BPO or PSP you need to provide your clients with a Customer Communication Delivery Platform (CCDP) or a web portal for interacting with you and your services.

Lynda Hansen | Nov 18, 2021

The rise in complex PDF sortation and concatenation

As ERP systems and policy generation platforms have migrated to generating PDF output, the demands on post composition systems have increased drastically to accommodate the limited scope of these systems.

Harvey Gross | May 14, 2021