Solutions

Migrations

Rationalize and Modernize Your Legacy Customer Communication Archives

Crawford Technologies has the software, expert services, and experience to migrate legacy enterprise customer communication archives in printer defined languages such as IBM AFP, Adobe PostScript, HP PCL, Xerox DJDE/METACODE and Line Data reports to modern content services and cloud platforms. Our customer-first approach solves complex enterprise migration scenarios at speed and scale to fit business needs and outcomes.

We don’t believe in a one-size-fits-all migration approach. We will work with you to determine the best migration approach for your business to lower the cost of using and maintaining legacy archival and ECM systems for customer communications. Common migration strategies include bulk loading, parallel processing, hybrid approach, and a phased processing. Virtually all legacy archive and ECM systems can be migrated to each other or to cloud-based content repositories.

Migrations

eDeliveryNow®

The eDeliveryNow® Platform is an open and modular framework that utilizes REST APIs and Web Services to make it extensible and adaptable to meet current and future customer communication needs.

CCM Gateway for Alfresco™

CCM Gateway for Alfresco, developed by Crawford Technologies, provides sophisticated, universal print stream conversions, indexing, and document classification for a wide range of print formats, including AFP, Xerox, PDF, PostScript, PCL, and others.

CCM Gateway for Nuxeo

CCM Gateway for Nuxeo, developed by Crawford Technologies, provides sophisticated, universal print stream conversions, indexing, and document classification for a wide range of print formats, including AFP, Xerox, PDF, PostScript, PCL, and others.

CCM Gateway for SharePoint

CCM Gateway for SharePoint, developed by Crawford Technologies, provides sophisticated, universal print stream conversions, indexing, and document classification for a wide range of print formats, including AFP, Xerox, PDF, PostScript, PCL, and others.

CCM Gateway Software Development Kit (SDK)

CCM Gateway Software Development Kit (SDK) is a modern customer communication management archiving solution. It provides large and mid-size organizations with world-class software and tools to transform, normalize output and archive high-volume, transactional customer communications, reports, and associated content.

enPower

enPower and its foundation of APIs and Web Services empower organizations to stay agile and utilize emerging technologies without needing to rip out and replace existing legacy infrastructure.

MasterONE Architecture

MasterONE is a data protocol that provides the ability to use a single accessible design model, ingest any incoming print stream, and drive output to multiple accessible formats.

PRO InkJet Express

PRO Inkjet Express provides you with a comprehensive set of tools to effortlessly establish an automated workflow for your inkjet presses.

PRO Archiver for OpenText™ Documentum Platform

PRO Archiver for OpenText™ Documentum Platform, developed by Crawford Technologies, provides sophisticated, universal print stream conversions, indexing, and document classification for a wide range of print formats, including AFP, Xerox, PDF, PostScript, PCL, and others.

Migrations

From Our Blog

A 4-STEP Method for Enterprise Content Management (ECM) Migration

Archives of legacy content management may be holding you and your business back. You probably know this. What you may not know, however, is how to fix the problem. Fortunately, there’s a solution. We call it the STEP Migration Methodology.

Harvey Gross | Jan 25, 2023

The Net Promoter Score

The Net Promoter Score®, or NPS®, is a customer experience metric used to track customer loyalty. Basically, it serves as a standardized "yardstick" for organizations to gauge customer loyalty. Plus, it allows you to compare scoresc to organizations in other industries. If an organization wants to make customer experience a priority, the NPS score is a great tool to track progress.

Kyley Crews | Sep 21, 2022

CCM Gateway for Nuxeo Brings Together Customer Communication Management and Enterprise Content Management

Crawford Technologies and Nuxeo, a leading enterprise Content Services Platform (CSP) have developed a new reseller partnership and platform integration that gives Nuxeo the ability to provide organizations a seamless way to move high-volume transactional documents and associated customer communications, regardless of format, into the Nuxeo CSP.

Erin McCart | Sep 22, 2020