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eDeliveryNow®
The eDeliveryNow® Platform is an open and modular framework that utilizes REST APIs and Web Services to make it extensible and adaptable to meet current and future customer communication needs.
PRO Designer Product Family
eDeliveryNow® Preference Manager
Go Mobile

CCM Gateway for Alfresco™

CCM Gateway for Nuxeo
CCM Gateway for SharePoint
CCM Gateway SDK
Riptide® Server
Sunrise
enPower

IndiVideo™

Customer Communications Management

Enterprise Content Solutions

Output Management & Workflow Automation

Digital Transformation & Integration

Accessibility

 

Regulatory Compliance & Risk Management

Services & Training

Problems We Solve

Language Translation Services

Financial ServicesStreamline and automate the processes behind storing, managing and outputting vital transactional documents.

InsuranceSimplify the storage, management and secure delivery of critical customer communications.

HealthcareDeliver timely patient and customer communications while adhering to increasingly strict privacy regulations.

GovernmentEnd to end digital accessibility compliance solutions that go beyond software.

EducationSolutions that help streamline document processes, save time and money, and ensure regulatory compliance.

Print Service ProvidersReliable, high-performance omnichannel output, archive, enterprise content management, and accessibility solutions.

Telco, Media & UtilitiesOptimize the management and secure delivery of personalized accessible communications to customers anytime, anywhere, on any device.

News ArticlesNews, hot topics, and more information that matters in the world of customer communications inside and outside of Crawford Technologies.

Press ReleasesOur latest press releases, as well as information about upcoming industry events and webcasts featuring CrawfordTech.
Upcoming EventsOur team will be exhibiting, speaking and walking the floor of a number of trade shows, open houses and customer events throughout the year.
WebinarsEducational and relevant content to our current and future customers that you can attend from the comfort of your own office.
2026 Industry SummitThe 2026 Industry Summit in Orlando is poised to be an industry-defining event, gathering top leaders and innovators
Success StoriesOur customers solve real-world business problems with CrawfordTech solutions.
White Papers & ReportsAn in-depth look at how our products address industry trends and opportunities.
About UsInnovative solutions to optimize and manage enterprise documents
Management TeamExperienced, knowledgeable, and committed.
Our AwardsRecognition for our solutions and success as a company.
CareersJoin our team.
Our AssociationsWe belong to many industry-leading associations.
Our PartnersStrategic business and technical partnerships.
Contact UsSales, general enquiries and office locations.
Newsletter SignupGain VIP access to expert insights, the latest industry trends and practical tips.
Technical SupportProduct support requests for our customers.
Customer RegistrationAccess documentation, the CrawfordTech Academy and other support materials.

Solutions

Digital Transformation

Empower Your Business with Crawford Technologies’ Digital Transformation Solutions

Crawford Technologies’ Digital Transformation solutions help organizations streamline their operations and stay ahead of the curve in the digital age. By leveraging cutting-edge technologies like artificial intelligence, machine learning, and automation, Crawford Tech helps businesses transform their legacy systems and processes to achieve greater efficiency, agility, and profitability. From document digitization and workflow optimization to data analytics and customer communications management, Crawford Tech offers a comprehensive suite of solutions that enable businesses to unlock the full potential of their digital assets and stay competitive in today’s fast-paced business landscape.

Digital Transformation

SmartSetup

SmartSetup is a document & application onboarding tool built for Enterprise Communications Processing (ECP). SmartSetup is an efficient no-code software solution that simplifies the indexing process for document onboarding and application migration projects.

eDeliveryNow®

The eDeliveryNow® Platform is an open and modular framework that utilizes REST APIs and Web Services to make it extensible and adaptable to meet current and future customer communication needs.

PRO Conductor

PRO Conductor is an integration platform to automate and orchestrate every step of your Customer Communications Management (CCM) environment to increase quality and improve operational performance while reducing cost.

eDeliveryNow® Preference Manager

eDeliveryNow® Preference Manger is a core part of the eDeliveryNow® Platform. It aligns customers’ preferred communication channels by capturing, storing, and managing preferences for eDelivery, accessible document, and traditional.

Sunrise

Enhance customer experience with Sunrise. Real-time document conversion, secure on-demand delivery, and cloud-based management streamline operations and ensure compliance. Transform communications today.

IndiVideo™

IndiVideo™ from Crawford Technologies is an interactive, data-driven Personalized Video Platform that uses customer transactional data from any source to transform paper-based statements, bills, and policies into hyper-personalized, interactive digital videos.

Riptide® Server

Riptide® gives businesses a highly configurable, sophisticated content transformation and distribution engine.

CCM Gateway for SharePoint

CCM Gateway for SharePoint, developed by Crawford Technologies, provides sophisticated, universal print stream conversions, indexing, and document classification for a wide range of print formats, including AFP, Xerox, PDF, PostScript, PCL, and others.

CCM Gateway Software Development Kit (SDK)

CCM Gateway Software Development Kit (SDK) is a modern customer communication management archiving solution. It provides large and mid-size organizations with world-class software and tools to transform, normalize output and archive high-volume, transactional customer communications, reports, and associated content.

enPower

enPower and its foundation of APIs and Web Services empower organizations to stay agile and utilize emerging technologies without needing to rip out and replace existing legacy infrastructure.

AccessibilityNow Dashboard

AccessibilityNow® Dashboard is a high-end workflow solution which includes a web-based dashboard that provides tracking of all activities, gives visibility into all files in process, and provides automated report creation capabilities.

AccessibilityNow Designer

AccessibilityNow Designer delivers a highly flexible and intuitive way to design new application configurations or to update the configuration of existing applications without programming and IT involvement.

AccessibilityNow Transactional

AccessibilityNow® Transactional is the market-leading solution for making transactional documents into accessible formats.

Signed PDF

With CrawfordTech's Signed PDF, organizations creating communications can automatically apply a digital signature to PDF output ensuring recipient of the files that the content of each individual document is verified to be accurate and originated from a known and trusted source.

PRO InkJet Express

PRO Inkjet Express provides you with a comprehensive set of tools to effortlessly establish an automated workflow for your inkjet presses.

PRO Workflow Connector

PRO WorkFlow Connector leverages open, ISO standards-based communication protocols to seamlessly transfer print-ready data streams and associated metadata between computing platforms, in a fast and efficient manner.

PRO WorkFlow JES

PRO WorkFLow JES is an integrated set of spool management products for z/OS and OS/390.

PRO Archiver for OpenText™ Documentum Platform

PRO Archiver for OpenText™ InfoArchive and OpenText Documentum, developed by Crawford Technologies, provides sophisticated, streamlined digital document archiving services by indexing, converting, storing, and retrieving electronic business documents.
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