Solutions
Customer Communications Management
Revolutionize Your Customer Communications with Crawford Technologies’ CCM Solutions
Crawford Technologies’ Customer Communications Management (CCM) solutions streamline and automate the production of personalized, high-volume customer communications such as bills, statements, policies, and letters. These solutions enable organizations to create and deliver communications across multiple channels, including print, email, web, and mobile, while ensuring accuracy, consistency, and compliance with industry regulations. With Crawford Technologies’ CCM solutions, organizations can improve customer satisfaction, reduce costs, and increase operational efficiency.
Customer Communications Management
From Our Blog
Will Your Year-End Print Jobs Process?
Once-a-year print jobs can be a pain. If you're in document operations, it's not unusual to find out (on production day) that something changed since last year and no one told you. You might discover the data structure isn't as expected or documents aren't formatted properly for finishing equipment you upgraded since you last ran the jobs.
Ernie Crawford | Nov 15, 2023
Ensuring Accessibility for All: The Essential Role of Enterprise Document Accessibility Platforms (EDAPs)
In today's increasingly digital world, organizations are facing a growing imperative to ensure that their documents are accessible to all users, regardless of their abilities. This is not only a matter of social responsibility but also a legal requirement in many jurisdictions. An Enterprise Document Accessibility Platform (EDAP) can be a powerful tool in helping organizations meet these challenges.
Is All of Your Customer Content Responsive?
By now, we all know that customer experience (CX) is a major business differentiator. Particularly in crowded markets, businesses that focus on the customer can gain an advantage. But did you know that 90% of people in the US use their smartphones for banking, checking statements and balances, and making payments? So, as more and more customers move to using mobile devices in place of computers, companies need to adapt.
Harvey Gross | Nov 18, 2022
Customer Communications Management
