Solutions
CrawfordTech Academy
Knowledge, Skills and Training to Guarantee your Success
Crawford Technologies is committed to our customers’ success. We believe that education is critical to ensuring that you realize the full value of our solutions. We are dedicated to helping you achieve maximum success with your customer communication production and delivery goals.
Our comprehensive CrawfordTech Academy programs are designed to help accelerate your expertise and decrease solution implementation time by days, weeks and months. With flexible on-line and in-person training options led by our team of experts, the CrawfordTech Academy learning paths ensure CrawfordTech users develop the technical knowledge and skills to solve their business challenges.
Courses
Invaluable online courses available 24x7 for users of CrawfordTech software
Included for all users with current maintenance contract
Installation tips
Common Use Cases
Feature demonstrations
Courses
In-depth use cases, examples and exercises available 24x7 to make anyone a CrawfordTech expert
Online Guided Training
Demonstrations by CTI Experts
Learning Activities
Knowledge Testing
Certificate of Knowledge
Courses
Instructor-led, in-depth customized training to meet your specific user training requirements.
On-site or remote format
Instructor-led, hands-on training, tailored to the needs of your organization
In-depth sessions typically provided with initial installation or as new employee training
Academy
On demand, online Document Accessibility Training and Education for general and specific Accessibility topics.
Courses range from Accessible Document Design to Website Accessibility, WCAG and PDF/UA standards
Crawford Technologies clients receive preferred pricing
From Our Blog
Ensuring Accessibility for All: The Essential Role of Enterprise Document Accessibility Platforms (EDAPs)
In today's increasingly digital world, organizations are facing a growing imperative to ensure that their documents are accessible to all users, regardless of their abilities. This is not only a matter of social responsibility but also a legal requirement in many jurisdictions. An Enterprise Document Accessibility Platform (EDAP) can be a powerful tool in helping organizations meet these challenges.
The Net Promoter Score
The Net Promoter Score®, or NPS®, is a customer experience metric used to track customer loyalty. Basically, it serves as a standardized "yardstick" for organizations to gauge customer loyalty. Plus, it allows you to compare scoresc to organizations in other industries. If an organization wants to make customer experience a priority, the NPS score is a great tool to track progress.
Ernie Crawford | Sep 21, 2022
