Solutions
Content Services (ECM)
Solutions to your content communication and distribution challenges.
- Can you provide the right content, at the right time, in the right format to only the right people?
- Is your archived content compliant with the latest regulations?
- Can you easily redact PII and PHI to comply with privacy regulations? Is inefficient content storage cutting into your profits?
- Can your team easily access documents and provide proof of compliance for data and content retention audits?
- Is your team wasting valuable time trying to find and access content from different repositories?
- Can they quickly distribute the required content in the desired format – electronic, mobile or accessible?
- Does your Content Management System support your company’s digital transformation and CX initiatives?
- Can you easily extract valuable content from archived documents to support CX analytics?
PRO Conductor is an integration platform to automate and orchestrate every step of your Customer Communications Management (CCM) environment to increase quality and improve operational performance while reducing cost.
Enhance customer experience with Sunrise. Real-time document conversion, secure on-demand delivery, and cloud-based management streamline operations and ensure compliance. Transform communications today.
Enhance accessible customer experience with AccessibilityNow Gateway®. Real-time On-demand document conversion into digitally accessible formats, secure electronic on-demand delivery, and cloud-based management streamline operations and ensure compliance. Transform customer communications into accessible digital formats today.
Riptide® gives businesses a highly configurable, sophisticated content transformation and distribution engine.
CCM Gateway for Alfresco, developed by Crawford Technologies, provides sophisticated, universal print stream conversions, indexing, and document classification for a wide range of print formats, including AFP, Xerox, PDF, PostScript, PCL, and others.
CCM Gateway for Nuxeo, developed by Crawford Technologies, provides sophisticated, universal print stream conversions, indexing, and document classification for a wide range of print formats, including AFP, Xerox, PDF, PostScript, PCL, and others.
CCM Gateway for SharePoint, developed by Crawford Technologies, provides sophisticated, universal print stream conversions, indexing, and document classification for a wide range of print formats, including AFP, Xerox, PDF, PostScript, PCL, and others.
CCM Gateway Software Development Kit (SDK) is a modern customer communication management archiving solution. It provides large and mid-size organizations with world-class software and tools to transform, normalize output and archive high-volume, transactional customer communications, reports, and associated content.
enPower and its foundation of APIs and Web Services empower organizations to stay agile and utilize emerging technologies without needing to rip out and replace existing legacy infrastructure.
AccessibilityNow Designer delivers a highly flexible and intuitive way to design new application configurations or to update the configuration of existing applications without programming and IT involvement.
AccessibilityNow® Transactional is the market-leading solution for making transactional documents into accessible formats.
Crawford Technologies PRO Reprint Server gives organizations a highly flexible, automated reprint solution for documents, bills, and statements.
With CrawfordTech's Signed PDF, organizations creating communications can automatically apply a digital signature to PDF output ensuring recipient of the files that the content of each individual document is verified to be accurate and originated from a known and trusted source.
PRO Dynamic Document Archive is a high performance software product designed specifically for the archiving and retrieval of transactional customer communication documents.
PRO Archiver for OpenTextâ„¢ InfoArchive and OpenText Documentum, developed by Crawford Technologies, provides sophisticated, streamlined digital document archiving services by indexing, converting, storing, and retrieving electronic business documents.
No results found.
From Our Blog
The Crawford Technologies Journey of Innovation and Excellence
Thirty years in technology isn’t just a milestone; it’s an economic lifetime. It reflects a commitment to continuous, focused evolution. At Crawford Technologies, this anniversary isn’t just about looking back. It’s about reaffirming the conviction that guided our journey from a single vision to becoming a trusted leader in customer communications.
Ernie Crawford | Nov 26, 2025
Digitalizing Customer Communications – Scalable, On-Demand Delivery, and Uninterrupted Operations
In today's overly connected world, consumers demand seamless, personalized interactions at every touchpoint, whether mail, email, SMS, a self-service portal, or a mobile app.
Erin McCart | May 20, 2025
CrawfordTech Industry Summit 2025 – A Resounding Success!
The future of customer communications took center stage in Chicago this past April at our sixth annual CrawfordTech Industry Summit! This first in-person event brought together over 80 attendees from 37 leading organizations across healthcare, finance, insurance, government, and telecommunications and print service providers.
Content Services (ECM)
One of the biggest challenges with traditional, legacy ECM (Enterprise Content Management) definitions is that the ideal of a perfect solution has long been defined as a single, centralized platform to manage all information throughout the enterprise. This has proven to be a goal that is impossible to achieve.
A healthcare organization needed to automate the consolidation and output of documents needed for efficient case management.
A large insurance company needed to automate the claims process while continuing to output to print and e-presentment.
No results found.
