Solutions
Compliance
Ensure Compliance and Mitigate Risk with Crawford Technologies’ Robust Solutions
Crawford Technologies’ Compliance solutions help organizations achieve regulatory compliance in their customer communications. This includes ensuring that documents are accessible and meet legal requirements, such as ADA compliance and GDPR regulations. Our solutions help organizations avoid potential legal issues and fines, while also improving customer satisfaction by providing accessible and accurate communications. We work closely with our clients to understand their compliance needs and tailor solutions to their specific requirements.
Compliance
Operations Express is an advanced post composition solution for re-engineering and enhancing existing high volume print streams, eliminating the need to make expensive and time-consuming application changes upstream.
The QA Suite from Crawford Technologies delivers the tools necessary to automate and simplify document QA. These solutions ensure documents are accurate and compliant while reducing resource demands and increasing productivity.
PRO Conductor is an integration platform to automate and orchestrate every step of your Customer Communications Management (CCM) environment to increase quality and improve operational performance while reducing cost.
eDeliveryNow® Preference Manger is a core part of the eDeliveryNow® Platform. It aligns customers’ preferred communication channels by capturing, storing, and managing preferences for eDelivery, accessible document, and traditional.
Go Mobile from Crawford Technologies provides an easy-to-use, comprehensive tagging solution to create templates to transform existing transactional customer communications in AFP and PDF to responsive HTML5 communications that automatically adapt the layout to fit to any screen perfectly.
Sunrise gives businesses a high-volume, modern content transformation manager. It is a Web services REST API for integrating customer communications at the content level.
IndiVideo™ from Crawford Technologies is an interactive, data-driven Personalized Video Platform that uses customer transactional data from any source to transform paper-based statements, bills, and policies into hyper-personalized, interactive digital videos.
CCM Gateway for Alfresco, developed by Crawford Technologies, provides sophisticated, universal print stream conversions, indexing, and document classification for a wide range of print formats, including AFP, Xerox, PDF, PostScript, PCL, and others.
CCM Gateway Software Development Kit (SDK) is a modern customer communication management archiving solution. It provides large and mid-size organizations with world-class software and tools to transform, normalize output and archive high-volume, transactional customer communications, reports, and associated content.
enPower and its foundation of APIs and Web Services empower organizations to stay agile and utilize emerging technologies without needing to rip out and replace existing legacy infrastructure.
AccessibilityNow® Dashboard is a high-end workflow solution which includes a web-based dashboard that provides tracking of all activities, gives visibility into all files in process, and provides automated report creation capabilities.
AccessibilityNow® Gateway solution provides organizations with the ability to retrieve, convert and present information from Archive systems and ECM repositories quickly and accurately to support multi-channel delivery requirements.
AccessibilityNow® Transactional is the market-leading solution for making transactional documents into accessible formats.
Crawford Technologies PRO Reprint Server gives organizations a highly flexible, automated reprint solution for documents, bills, and statements.
QA Now provides organizations with a scalable, fully automated QA solution to ensure the accuracy of critical customer communications.
With PRO Conductor Proof and Approve, organizations can identify and correct errors before the mail is sent, thus avoiding costly reprints and re-mailings.
Review and Release allows organizations to easily manage the review and removal of individual documents in a transactional print workflow.
PRO WorkFLow JES is an integrated set of spool management products for z/OS and OS/390.
PRO Production Manager is a powerful software solution designed to help businesses streamline their printing operations, improve productivity, and reduce costs.
With Transpromo Express you can quickly and affordably insert custom marketing messages and graphics into the existing white space on your customer bills, statements and invoices – without the need for complicated application redesign and programming.
DataPrep IServer is a high availability solution for controlling and managing the flow of data throughout an enterprise.
PRO Archiver for OpenText™ Documentum Platform, developed by Crawford Technologies, provides sophisticated, universal print stream conversions, indexing, and document classification for a wide range of print formats, including AFP, Xerox, PDF, PostScript, PCL, and others.
Compliance
CrawfordTech was chosen to assist in making both transactional and static documents accessible and WCAG compliant due to the Section 508 ICT Refresh and ACA non-discrimination mandates.
Vodafone Spain needed to migrate and consolidate five years of information with 30 types of customer communications stored in four existing archives.
When these two large insurance companies merged, they needed to standardize and consolidate workflow processes. Each company had implemented completely different print architectures, with one relying on metacode to drive their Xerox devices, and the other using AFP. The decided to leverage print transform software from CrawfordTech to standardize on a single platform and to use AFP. Using the JES PRO Spool Extraction Facility, they were able to automate the entire process on their z/OS based mainframe. Data is converted to AFP, and automatically placed back in the JES2 AFP output queues for printing. The automation and efficiencies gained from the new process allowed them to eliminate duplicate printers, realizing a sizeable savings, and delivering ROI in less than a year.
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