Solutions
Cloud Computing
Modernize Your Business Operations with Crawford Technologies’ Cloud Computing Solutions
Crawford Technologies’ Cloud Computing solutions provide organizations with flexible, scalable, and secure cloud-based solutions for their document management needs. Our solutions leverage the power of cloud computing to enable faster document processing, seamless integration with existing systems, and improved customer communication. With our Cloud Computing solutions, organizations can easily manage their documents and communications, while reducing costs and increasing efficiency. Our solutions are designed to meet the unique needs of each organization, and our expert team is dedicated to providing world-class support and service to ensure the success of every project.
Cloud Computing
From Our Blog
The Net Promoter Score
The Net Promoter Score®, or NPS®, is a customer experience metric used to track customer loyalty. Basically, it serves as a standardized "yardstick" for organizations to gauge customer loyalty. Plus, it allows you to compare scoresc to organizations in other industries. If an organization wants to make customer experience a priority, the NPS score is a great tool to track progress.
Kyley Crews | Sep 21, 2022
How do you create a Customer Experience Platform as a Business Outsource Provider?
Before I answer that, let’s define what a “Customer Communication Delivery Platform” is and why it is important. As a service provider you offer a service to your customers. It is no longer 1990, and your customer isn’t picking up their desk phone every time they have a question or request. So, as a BPO or PSP you need to provide your clients with a Customer Communication Delivery Platform (CCDP) or a web portal for interacting with you and your services.
Lynda Hansen | Nov 18, 2021
Advantages of Cloud Computing for CCM Producers
It’s often said that any discussion of commercial software must include the cloud computing discussion. Let’s take a look at why this makes sense and review the advantages of cloud computing, particularly for CCM producers.
Harvey Gross | May 19, 2021
Cloud Computing
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