Search

Firewalls and passwords are no longer enough to protect modern business data. Discover why leading organizations are adopting a data-centric approach to security—and how it helps safeguard information at every stage of its lifecycle. CONTINUE READING

Digital Transform Engine (DTE) Version 5.9 has officially arrived, bringing key advancements to boost your operational efficiency and simplify compliance. This latest release, introduces powerful features like the New Change Management Utility for instant, secure project portability across environments, Accelerated Job Onboarding via SmartSetup, and advanced capabilities for reformatting of complex multi-language documents. DTE 5.9 ensures you stay ahead of complex regulations while maximizing the effectiveness of your customer communications.

Crawford Technologies announces that its 2025 top-line revenue rose to the highest level in the company’s 30-year history. The company achieved 9% year-over-year growth during its fiscal year ending September 30, 2025. Subscription revenue grew by over 14% for the year, reinforcing the company’s recurring revenue strategy that includes a continued focus on growth and innovation.

Whether you're onboarding new print jobs, indexing documents for archiving, tagging documents for accessibility, or migrating them to a new document management or archiving system, IDP can help index documents, consolidate workflows and automate processes, enabling your team to work smarter, faster, and with greater precision.

CCM Gateway for Nuxeo v3.9.1 is more than a software update; it's a security enhancement. By implementing OAuth2 and JWT, you're ensuring that your most critical data stream—customer communications—meets the highest standards of modern authentication. You can now migrate legacy and future print streams to cloud infrastructure with confidence that your machine-to-machine connections are secure, compliant, and reliable.

Crawford Technologies is celebrating its 30th anniversary. Founded in 1995, Crawford Technologies has grown into a highly respected global organization with an impressive list of 2,000 customers on six continents, many strategic business and technical partnerships and a portfolio of robust solutions for enterprise document management.

Transactional print and in-plant operations are under increasing pressure to do more with less—shorter service level agreements (SLAs), higher personalization demands, and stricter compliance. CONTINUE READING

A variety of solutions providers targeting transactional print and omni-channel delivery are poised to future-proof operations in a shifting cultural environment. We tackle top trends in transactional communications in the November/December issue of DPS Magazine. Here we look at how specific technologies push boundaries on what is possible in terms of cost savings, increased productivity, […]

Crawford Technologies announced it will host its seventh annual Industry Summit on April 8-9, 2026 in Orlando, Florida. New in 2026, Crawford Technologies will partner with Madison Advisors, a nationally recognized research and consulting firm specializing in customer communications management (CCM), electronic delivery and print technologies, to host the event. Crawford Technologies’ Summit is recognized as the most comprehensive CCM and document accessibility event in the industry.

Crawford Technologies released Version 5.9 of its Digital Transform Engine (DTE), the company's core engine and the base of its award-winning solutions.

Thirty years in technology isn’t just a milestone; it’s an economic lifetime. It reflects a commitment to continuous, focused evolution. At Crawford Technologies, this anniversary isn’t just about looking back. It’s about reaffirming the conviction that guided our journey from a single vision to becoming a trusted leader in customer communications.

Get ready to experience Southern hospitality! IPMA heads to Greenville, South Carolina for our 2026 Educational Conference. You’ll experience a city with waterfalls running through its center surrounded by the Blue Ridge Mountains.

The Inkjet Summit is a free, all-inclusive experience for qualified attendees – senior managers and business executives who want to understand how current and future production inkjet printing technology, software and solutions will impact their business and investment decisions. This summit offers strategic-level insights into what printing industry leaders should do to improve and optimize their business.

The Crawford Technologies Summit is where the customer communications industry comes together. In 2025, we saw standing-room-only sessions, vibrant networking opportunities, and groundbreaking discussions led by industry leaders.-- High Engagement: Sessions in 2025 were at capacity, with attendees eager to engage with vendors and solution providers. -- Exclusive Industry Platform: With the recent closure of two industry events, the CrawfordTech Summit is now the only dedicated CCM industry event—making it the premier place to showcase your expertise.Event Highlights-- Expert-Led Sessions: Learn from industry leaders, strategic thinkers and innovators. -- Networking Events: Set against the backdrop of the Renaissance Orlando Resort at Disney Springs -- Exclusive Partner Showcases: Discover the latest tools, technologies, and strategies from our sponsors.

We are proud to be exhibiting at the premier global event for accessibility professionals—taking place March 10–13, 2026 in Anaheim. Visit our booth to see how our document-automation and alternate-format solutions help large health-care systems, state/local governments and long-term-care providers stay ahead of accessibility compliance while delivering inclusive communications.

Membership in INg delivers a powerful competitive advantage for an exceptional value. You’ll enjoy a list of immediate benefits—from direct connections with the industry’s leading service providers and vendors to a sharing atmosphere and an environment where members agree to maintain confidential information through open discussions that provide real-time guidance for a host of business issues.

The Medicare Marketing & Sales Summit 2026 centers on navigating transformation while balancing compliance, creativity, and compassion to drive sustainable growth. It’s where strategy meets execution, and where leaders and practitioners collaborate to shape the next generation of Medicare Advantage marketing, sales, and member experience.-- Intentionally limited format: meet decision-makers without the tradeshow sprawl -- Full experience from Day 1: workshops, leadership sessions, and structured networking are included in your pass from the moment you arrive -- Peer-to-peer working sessions: swap playbooks, get straight answers, save time -- Real outcomes: compliance clarity, stronger retention, tighter broker alignmentCONFIRMED! 2026 Key Themes Cover:-- Adapting to market and regulatory change: stay competitive and compliant as benefits tighten and rules shift -- Marketing and sales alignment: synchronize messages, data, and broker channels to lift ROI -- Human-centered marketing: personalize outreach and strengthen trust to reduce churn -- Leadership and talent: lead confidently, build adaptable teams, sustain performance

For decades, customer communications management (CCM) has focused on outbound engagement, such as statements, explanations of benefits (EOBs) and annual notifications of changes (ANOCs), delivered in print and, increasingly, in digital-first formats. Intelligent document processing (IDP), on the other hand, was developed to manage the opposite — inbound documents, forms and images — extracting vital […]