Resources
White Papers & Reports
In-depth Looks at Important Topics
Crawford Technologies is a recognized leader in providing powerful solutions to enable and augment transactional document management. Our whitepapers and reports give you a more complete assessment of important market trends, and how our products address industry challenges and opportunities.
Whether you send via print or digital channels, your documents need to be accessible. This includes invoices, general correspondence, reports, and more. Document accessibility and usability must be at the forefront.
By implementing cloud security best practice guidelines, Crawford Technologies has implemented proper security measures providing 'best-of-breed' security practices with 'world-class' services customers can depend on.
Crawford Technologies, Inc provides recommended solutions which, when implemented, enables organizations to achieve their desired outcomes of operational improvements and efficiencies in customer communications operations.
Workflow Automation & Multi-Channel delivery of critical customer communications for a Large US Financial Services company.
Virtually all printing operations that receive print-image data from internal or external clients need to manipulate that data before printing for a number of different purposes. PRO DocNow is a new way to handle document re-engineering tasks.
A large U.S. Financial Services Provider with millions of members was challenged with legacy processes, aging equipment, and a CEO-directed Digital Transformation initiative and needed a production optimization and Automated Document Factory (ADF) to modernize and automate their member correspondence and billing processes.
The task of making a document accessible can be overwhelming as each document presents its own individual challenges. However, there are software solutions and a wide range of tailored services available that meet the document accessibility needs of all organizations, large and small. This white paper, commissioned by Crawford Technologies, discusses best practices for implementing an accessibility initiative program that is good for users, ensures compliance and, ultimately, good for business.
This paper outlines one of the most vexing digital accessibility challenges facing health insurers today. Healthcare organizations are challenged to make the myriad of member-facing documents compliant with Section 508 and ACA anti-discrimination rules, improve access and avoid fines -- in a timely manner while not blowing out internal budgets.
One of the biggest challenges with traditional, legacy ECM (Enterprise Content Management) definitions is that the ideal of a perfect solution has long been defined as a single, centralized platform to manage all information throughout the enterprise. This has proven to be a goal that is impossible to achieve.
Introduction
Blindness, vision loss and cognitive disabilities affect a significant number of people. It is estimated that more than 258,000 individuals throughout the world, including 30 million in the United States, have difficulty reading and understanding conventional print and electronic communications. This number is expected to increase as a result of an aging population and common diseases such as macular degeneration and diabetes.
Despite new regulations and increased enforcement of current legislation regarding accessible documents, this population continues to be underserved. Industry experts point out that only 3% to 4% of all communications are delivered in an accessible format. However, statistics indicate that anywhere from 15% to 20% of the general population experiences some form of print-related disability.
Furthermore, when someone needs an accessible document, the onus is on the individual to make a request. The typical process is that a customer who is blind ...
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