Resources
White Papers & Reports
In-depth Looks at Important Topics
Crawford Technologies is a recognized leader in providing powerful solutions to enable and augment transactional document management. Our whitepapers and reports give you a more complete assessment of important market trends, and how our products address industry challenges and opportunities.
With our MasterOne architecture, underlying all of CrawfordTech's accessibility solutions, we make it easier than ever to provide accessible documents since a single set-up will support all accessible formats. This white paper explains how it works and what the benefits are.
A lack of IT resources can significantly impact a business's ability to operate effectively and efficiently. IT personnel are necessary for businesses to manage operations, communicate with customers and partners, and process and analyze data. When businesses do not have access to enough IT resources, they may face a range of challenges, making it difficult for businesses to communicate and collaborate. This can lead to delays, misunderstandings, and reduced productivity.
With the preponderance of digital delivery channels that are needed to keep up with today’s customer expectations, a strong ECP system is needed to manage the functions that are needed. Essentially, ECP enables multi-channel and omni-channel delivery of customer communications in ways that CCM software cannot.
Whether you send via print or digital channels, your documents need to be accessible. This includes invoices, general correspondence, reports, and more. Document accessibility and usability must be at the forefront.
By implementing cloud security best practice guidelines, Crawford Technologies has implemented proper security measures providing 'best-of-breed' security practices with 'world-class' services customers can depend on.
Crawford Technologies, Inc provides recommended solutions which, when implemented, enables organizations to achieve their desired outcomes of operational improvements and efficiencies in customer communications operations.
Workflow Automation & Multi-Channel delivery of critical customer communications for a Large US Financial Services company.
Virtually all printing operations that receive print-image data from internal or external clients need to manipulate that data before printing for a number of different purposes. PRO DocNow is a new way to handle document re-engineering tasks.
A large U.S. Financial Services Provider with millions of members was challenged with legacy processes, aging equipment, and a CEO-directed Digital Transformation initiative and needed a production optimization and Automated Document Factory (ADF) to modernize and automate their member correspondence and billing processes.
The task of making a document accessible can be overwhelming as each document presents its own individual challenges. However, there are software solutions and a wide range of tailored services available that meet the document accessibility needs of all organizations, large and small. This white paper, commissioned by Crawford Technologies, discusses best practices for implementing an accessibility initiative program that is good for users, ensures compliance and, ultimately, good for business.
