One of the challenges faced by businesses in all markets today is how to deliver communications in the formats their customers prefer. Consumers have increasingly demanding expectations – some want email or a secure website, others prefer that a document be printed and mailed, and others might request an SMS text message.
Join Product Marketing Manager Stephanie Pieruccini and EVP Scott Baker on Wednesday, June 21 at 1:00 PM EDT to learn more about the opportunities and pitfalls companies face in managing customer preferences, and how CrawfordTech’s PRO Preference Manager can help automate this process.