With over 3 million customers, If P&C Insurance Company Ltd. (If) is a market leader for private, commercial and industrial insurance in Sweden, Norway, Finland, Denmark, Estonia, Latvia, Lithuania and Russia. Their objective was to consolidate multiple existing archiving systems containing over 300 million documents in AFP and PDF formats to reduce costs. PRO Archiver for Documentum was used to migrate and convert over 12 TB of content on-time and within budget. Customer service staff now have instant access to customer communications, and customers can continue to access communications via secure online portals.