In working with a mid-west insurance company that specializes in disability claims, CrawfordTech and IBM helped ease the rapidly rising administrative costs of claims process. Riptide and IBM FileNet P8 automated the process of storing, managing and collecting disparate documents. Now when these documents need to be made available as a consolidated package for a claim settlement or litigation, Riptide can automatically assemble a packet with the relevant information and deliver in multiple formats to different geographic locations. Each individual and team receives everything they need promptly and securely, and in a consolidated and organized format, saving time and money.