Can Sunrise integrate with our existing document management systems?

Absolutely. Sunrise is built to seamlessly integrate with a wide range of legacy and modern document management systems.

How does Sunrise ensure document security?

Sunrise employs multiple layers of security, including end-to-end encryption, access controls, and data redaction capabilities.

How long does it take to implement Sunrise?

Implementation time varies, but our experienced team typically completes the initial process within 4-8 weeks.

Is Sunrise compliant with international data protection regulations?

Yes, Sunrise is designed with compliance in mind, adhering to GDPR, HIPAA, and other major data protection standards.

What kind of support does Crawford Technologies offer for Sunrise?

We offer comprehensive support, including 24/7 technical assistance, regular updates, and dedicated account management for enterprise clients.

Products

Sunrise: Enterprise-Class Real-Time, On-Demand Omnichannel Document Conversions and eDelivery

Transform, Deliver, and Excel in Omnichannel Customer Communications

Contact Sales

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Is your organization struggling to meet the demands of modern customer communication?

Sunrise from Crawford Technologies is a powerful, cloud-first solution that seamlessly converts and delivers critical documents across all channels, ensuring customers receive timely, personalized, and accessible communications.

Solve Your Biggest Document Management Challenges

High-volume processing bottlenecks?

Sunrise handles thousands of concurrent requests with ease.

Inconsistent omnichannel experiences?

Deliver unified communications across web, mobile, and print.

Compliance and security concerns?

Built-in features ensure regulatory adherence and data protection.

Accessibility hurdles?

Automatically convert documents into accessible formats.

Integration nightmares?

Seamlessly connect with your existing systems through robust APIs.

Sunrise Enterprise

The Ultimate in Scalability and Performance

Sunrise SaaS

Hassle-Free SaaS Solution

Sunrise Standard Edition

On-Premises Power

Designed for large-scale operations

Cloud-First Architecture: Unparalleled flexibility and performance through microservices and peer-to-peer clustering.

Enterprise-Grade Security: End-to-end encryption and granular access controls protect sensitive data.

Limitless Scalability: Easily adapt to fluctuating demand without compromising speed or reliability.

Continuous Operation: Automated failover mechanisms ensure seamless, continuous system operation.

Experience the power of Sunrise without the maintenance

Fully Managed: Hosted and maintained by Crawford Technologies on AWS.

Pay-As-You-Go Model: Cost-effective pricing scaled to your usage.

Rapid Deployment: Get up and running quickly with minimal IT involvement.

Automatic Updates: Always benefit from the latest features and security enhancements.

For organizations preferring traditional deployment

On-Premises Control: Deploy within your own infrastructure.

REST API Integration: Seamlessly connect with your existing systems.

Flexible Configuration: Adapt to your specific document management needs.

Proven Performance: Reliable document transformation for years of dependable service.

Feature	Sunrise Enterprise	Sunrise SaaS	Sunrise Standard Edition
Feature Cloud-First Microservices Architecture	Sunrise Enterprise	Sunrise SaaS	Sunrise Standard Edition
Feature Peer-to-Peer Clustering	Sunrise Enterprise	Sunrise SaaS	Sunrise Standard Edition
Feature High-Volume Concurrency	Sunrise Enterprise	Sunrise SaaS	Sunrise Standard Edition
Feature Enterprise-Grade Security	Sunrise Enterprise	Sunrise SaaS	Sunrise Standard Edition
Feature Scalability	Sunrise Enterprise	Sunrise SaaS	Sunrise Standard Edition
Feature SaaS Hosted	Sunrise Enterprise	Sunrise SaaS	Sunrise Standard Edition
Feature Private/Corp. Cloud Deployment	Sunrise Enterprise	Sunrise SaaS	Sunrise Standard Edition
Feature Hybrid Cloud Deployment	Sunrise Enterprise	Sunrise SaaS	Sunrise Standard Edition
Feature On-Premises Deployment	Sunrise Enterprise	Sunrise SaaS	Sunrise Standard Edition
Feature Integration with Archive Systems & ECM Repositories	Sunrise Enterprise	Sunrise SaaS	Sunrise Standard Edition

Why Sunrise Outshines the Competition

True Omnichannel Integration

Unlike limited multichannel offerings, Sunrise provides a seamless, unified experience across all customer touchpoints.

Cloud-First Approach

Superior scalability and flexibility compared to legacy system-reliant competitors.

Real-Time, On-Demand Processing

Unmatched responsiveness for instant document conversions.

Advanced Accessibility Features

Comprehensive tools for inclusivity that go beyond standard compliance.

Integrated Preference Management

Deep integration enhances personalization and regulatory compliance.

Build vs. Buy: The Clear Advantage of Sunrise

Developing an in-house solution may seem appealing, but Sunrise offers significant benefits:

Cost-Effectiveness

Lower upfront investment and reduced operational costs.

Faster Time-to-Market

Immediate deployment, avoiding lengthy development cycles.

Expertise and Specialization

Leverage our deep industry knowledge and best practices.

Built-in Scalability

Handle high volumes without infrastructure headaches.

Continuous Innovation

Regular updates keep you ahead of industry trends.

Industry Solutions: Sunrise Transforming Communication Across Sectors

Financial Services

Challenge: Managing vast amounts of sensitive customer data while ensuring accessibility and compliance.

Sunrise Solution

Secure Communication Delivery: Safely transmit account statements, transaction records, and notices to web portals and mobile apps.
Regulatory Compliance: Meet financial and accessibility regulations with built-in compliance features.
Document Transformation: Convert legacy formats into accessible, mobile-friendly communications.

Insurance

Challenge: Delivering policyholder information securely while adhering to strict industry regulations.

Sunrise Solution

Policy Document Security: Securely distribute policy documents, account statements, and notices across digital channels.
Compliance Assurance: Ensure all client communications meet insurance and accessibility standards.
Format Modernization: Transform complex policy documents into user-friendly, accessible formats.

Telecommunications

Challenge: Managing high-volume customer communications across multiple jurisdictions.

Sunrise Solution

Multi-Channel Delivery: Securely distribute bills, statements, and notices via web and mobile platforms.
Multi-Level Compliance: Meet local, state, national, and international telecommunication regulations.
Enhanced Readability: Convert technical documents into customer-friendly, accessible formats.

Healthcare

Challenge: Balancing patient privacy with the need for accessible, timely communication.

Sunrise Solution

Secure Patient Communications: Safely deliver statements, bills, records, and EOBs through digital channels.
Regulatory Adherence: Comply with state, federal, and accessibility regulations, including HIPAA.
Accessible Conversions: Transform documents into formats accessible to all clients.

By leveraging Sunrise, organizations in these sectors can

Enhance customer satisfaction through personalized, accessible communications

Streamline operations with automated, compliant document processes

Reduce costs associated with manual document handling and outdated systems

Stay ahead of evolving regulatory landscapes with continually updated compliance features

Request a Demo to see how Sunrise can transform communication in your industry.

Technical Specifications

Sunrise Enterprise

Sunrise SaaS

Sunrise Standard Edition

Technical Specifications:

Supported Input Formats: AFP, Xerox Metacode, PDF (verified)
Supported Output Formats: PDF, PDF/A, PDF/UA, HTML, Accessible HTML, Responsive HTML, TEXT

Integration Options:

gRPC API
RESTful API
Command Line Interface
Scripting support

Deployment Models:

Public cloud (AWS, Azure, Google Cloud)
Private cloud
Corporate cloud
On-premises

Technical Specifications:

Supported Input Formats: AFP, Xerox Metacode, PDF
Supported Output Formats: PDF, PDF/A, PDF/UA, HTML, Accessible HTML, Responsive HTML, TEXT

Integration Options:

RESTful API

Deployment Models:

● SaaS (hosted on AWS by Crawford Technologies)

Technical Specifications:

Supported Input Formats: AFP, Xerox Metacode, PDF
● Supported Output Formats: PDF, PDF/A, PDF/UA, HTML, Accessible HTML, Responsive HTML, TEXT

Integration Options:

RESTful API
CMIS

Deployment Models:

On-premises
Private cloud

Frequently Asked Questions

Take the Next Step in Document Transformation

Ready to revolutionize your enterprise document management? Sunrise is your gateway to efficient, secure, and scalable document transformation and delivery.

Request A Demo

Contact Sales

Sunrise

From Our Blog

The Crawford Technologies Journey of Innovation and Excellence

Thirty years in technology isn’t just a milestone; it’s an economic lifetime. It reflects a commitment to continuous, focused evolution. At Crawford Technologies, this anniversary isn’t just about looking back. It’s about reaffirming the conviction that guided our journey from a single vision to becoming a trusted leader in customer communications.

Ernie Crawford | Nov 26, 2025

Digitalizing Customer Communications – Scalable, On-Demand Delivery, and Uninterrupted Operations

In today's overly connected world, consumers demand seamless, personalized interactions at every touchpoint, whether mail, email, SMS, a self-service portal, or a mobile app.

Erin McCart | May 20, 2025