Products
Sunrise
Real-time Content Transformation Services
Product Overview
Sunrise gives businesses a high-volume, modern content transformation manager. It is a Web services REST API for integrating customer communications at the content level. Sunrise is used to create user requested, multi-threaded, content transformations for a wide range of print formats including AFP, Xerox, PDF, PostScript, PCL, and others. User requested content transformations are done in real time, within process and with extremely high throughput for thousands of concurrent users without limits to content type, volume and location.
Benefits
Increase productivity and flexibility: Makes content available anytime, anyplace, and anywhere for employees, partners, and customers.
Improve operational performance: Centralizes content transformations in a consistent and automated manner.
Increase versatility and usability: Manages the transformation of legacy print and file formats into universally and readily accessible formats for easy viewing and consumption.
Decrease compliance risk: Redacts personal identifiable information (PII) without altering the original document to ensure data privacy while preserving the legality of the original document.
Improve mobility: Convert documents to mobile ready file formats on the fly.
Improve operational execution: Manages multi-threaded transformation operations and caches often-used resources.
Business Challenge
Customer Success Story
Financial Services Organization Converts Print-Ready Transactional Documents to Responsive Formats for Mobile Devices
Understand the steps this financial services company took to improve customer satisfaction by delivering documents and information using the method that their customers prefer.
Product Details
Flexible Retrieval Services
Sunrise uses Web Services to provide application-level integration with many widely adopted enterprise content management (ECM) repositories and content services platforms (CSP) that have REST APIs. This makes retrieving content for transformation easy, fast and flexible to fit business needs and outcomes.
Easy Configuration Services
Sunrise content transformations are setup, configured and managed through the administrator’s interface. Transformations are setup to run in real time upon request and within a business process via workflow. Administrators have full control over transformations, including document selection, transformation formats and output methods.
Real-time Fast and Reliable Content Transformations
Sunrise Content Transformation Workflow. A client requests a document such as an account statement. Sunrise retrieves the client’s requests to view their account statements, retrieves the account statement from the storage repository, transforms the statement from AFP to PDF or PDF to Responsive HTML, and delivers the statement to the client.
Modern High-Volume Transformation Services
Sunrise manages highly configurable content transformation engines, making use of multi-threaded operations and resource caching to convert and standardize content that is generated by applications on mainframe and distributed systems and stored in ECM and CSP repositories on-premises and in Cloud platforms. Sunrise transforms content regardless of document type, image file and print format into widely acceptable PDF and HTML formats, including PDF/A for long term archiving, and PDF/UA and HTML 5 for content accessibility.
Business Use Cases
- Electronic Bill Presentment
- Customer Self Service
- Business Intelligence Reporting
- Claims Processing
- Hospital Discharge
- Requests for Information
- Loan Origination
- Transportation Documents
- Logistic Forms
- Document accessibility for the blind and vision impaired
IT Use Cases
- Legacy Data Transformation
- Infrastructure Modernization
- Application Decommissioning
- Content Federation
- Standardized Content Access and Usability
Sunrise, a component of the eDeliveryNow platform, integrates into our document re-engineering and workflow automation solutions, PRO Designer, Operations Express and PRO Conductor, to process, transform and deliver critical customer communications. It can be easily integrated into your systems by leveraging its powerful REST API Web Services. Sunrise utilizes any anywhere deployment model, making deployment flexible to fit business needs. Sunrise easily fits into any system architecture and works with common print formats, including AFP, PDF, PostScript, PCL, Xerox Metacode, and Xerox LCDS/DJDE.
Integration Options
- Command Line
- API
- Scripts
Sunrise supports virtually any content transformation
Print formats
- AFP to PDF
- AFP to PDF/A
- AFP to PDF/UA
- AFP to HTML
- AFP to accessible HTML
- AFP to responsive HTML
- AFP to TEXT
- Xerox METACODE to PDF
- Xerox METACODE to HTML
- Xerox LCDS to PDF
- Text to PDF
- Text to HTML
Document formats
- MS Word to PDF
- EXCEL to PDF
- PowerPoint to PDF
- RTF to PDF
- EML to PDF
- EMLX to PDF
Image formats
- TIFF to PDF
- JPG to PDF
- BMP to PDF
- HEIC TO PDF
From Our Blog
Is All of Your Customer Content Responsive?
By now, we all know that customer experience (CX) is a major business differentiator. Particularly in crowded markets, businesses that focus on the customer can gain an advantage. But did you know that 90% of people in the US use their smartphones for banking, checking statements and balances, and making payments? So, as more and more customers move to using mobile devices in place of computers, companies need to adapt.
Harvey Gross | Nov 18, 2022
The Net Promoter Score
The Net Promoter Score®, or NPS®, is a customer experience metric used to track customer loyalty. Basically, it serves as a standardized "yardstick" for organizations to gauge customer loyalty. Plus, it allows you to compare scoresc to organizations in other industries. If an organization wants to make customer experience a priority, the NPS score is a great tool to track progress.
Ernie Crawford | Sep 21, 2022
Sunrise
