eDeliveryNow®

The eDeliveryNow® Platform is an open and modular framework that utilizes REST APIs and Web Services to make it extensible and adaptable to meet current and future customer communication needs.

AccessibilityNow®

AccessibilityNow provides high levels of automation and integration into any environment, the platform includes software solutions and a wide range of tailored services to meet the document accessibility needs of all organizations, large and small, private sector and governments of all levels.

Products

Review and Release

Fast, Efficient, Document Preview and Inspection

Product Overview

Review and Release allows organizations to easily manage the review and removal of individual documents in a transactional print workflow. It ensures only print-ready pages are released for production, eliminating unnecessary print costs and the time-consuming process to manually locate the documents after print.

With Review and Release, business users can easily preview and inspect documents for accuracy and remove inaccurate or unwanted documents prior to releasing them for production internally or externally with a print service provider. This reduces the risk of a privacy breach by ensuring highly confidential information is not accessed by unauthorized individuals.

Benefits

Review and Release is the ideal solution to reduce the risk of sending incorrect communications.

Ensure customers receive properly formatted documents

Allow business users to preview their documents before being released to the printer

Eliminate unnecessary documents from the print stream

Reduce costs due to unnecessary printing and waste

Eliminate costly manual work and delays tracking down documents

Reduce risk of a privacy breach

Business Challenge

Print files produced from mainframe systems or composition engines are not always production-ready. They may contain potential errors, including extra documents, incorrect addresses or information, or other errors that do not meet QA requirements. These errors can potentially result in a poor customer experience.

Today’s consumers expect error-free communications. However, ensuring high quality communications requires thorough QA, which can result in production delays and a high volume of holds and pulls. The manual process of identifying and correcting these errors can be time-consuming and labor-intensive.

Our product solves this problem by simplifying the QA process and minimizing the time and effort required for quality control. With our innovative technology, you can ensure that your communications meet the highest standards without sacrificing efficiency or productivity.

Use Cases
Integrations
Specifications

There are a variety of challenges that can result in the need to hold or remove documents from the print stream, including:

  • Remove reports and test pages from mainframe output
  • Remove documents with incorrect addresses
  • Remove pages with unexpected artifacts or electronically created errors
  • Hold documents requiring additional approval
  • Hold communications that have been requested electronically
  • Hold reports waiting to be reviewed to determine if printing is necessary

Review and Release integrates with:

  • PRO Transforms
  • Operations Express
  • PRO Conductor
  • DataPrep
  • QA Now

Invoked using Java API, .NET API, workflows with DataPrep, PRO Conductor and QA NOW as well as via command line and scripts

CrawfordTech QA Suite

CrawfordTech QA Suite

The QA Suite from Crawford Technologies delivers the tools necessary to automate and simplify document QA. These solutions ensure documents are accurate and compliant while reducing resource demands and increasing productivity.

PRO Conductor Proof and Approve

With PRO Conductor Proof and Approve, organizations can identify and correct errors before the mail is sent, thus avoiding costly reprints and re-mailings.

PRO Quick Compare

PRO Quick Compare is an efficient, cost-effective document QA utility that optimizes and simplifies the testing and remediation of customer documents to ensure quality customer communications and a positive CX.

QA Now

QA Now provides organizations with a scalable, fully automated QA solution to ensure the accuracy of critical customer communications.

Review and Release

Review and Release allows organizations to easily manage the review and removal of individual documents in a transactional print workflow.

AccessibilityNow Validator

AccessibilityNow® Validator is a document scanning program that will inform you what level of accessibility your documents are at.

Customer Success Story

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Product Details

Why Review and Release?

With Review and Release, this process can be managed electronically, allowing a business user to examine pages for accuracy and pulling any incorrect or unnecessary pages from the file prior to releasing for print production; removing the physical manual step of digging through stacks of printed documents and envelopes to find the right document to pull.

Hold and pull processes are often manual, meaning time and money has been spent printing documents that are just going to be removed and treated as waste. Providing non-technical resources with a way to view documents exactly how they are expected to print puts control into the hands of business users to make sure what needs to be printed is all that gets printed. Eliminating the needs to do manual searched through stacks of paper and envelopes. With the focus of most enterprises and service bureaus on cost savings as well as a positive customer experience, ensuring consumers receive accurate communications as well as preventing unnecessary waste and time to track down those unneeded documents translates to a real opportunity to address these top business objectives.

Use Cases
Integrations
Specifications

There are a variety of challenges that can result in the need to hold or remove documents from the print stream, including:

  • Remove reports and test pages from mainframe output
  • Remove documents with incorrect addresses
  • Remove pages with unexpected artifacts or electronically created errors
  • Hold documents requiring additional approval
  • Hold communications that have been requested electronically
  • Hold reports waiting to be reviewed to determine if printing is necessary

Review and Release integrates with:

  • PRO Transforms
  • Operations Express
  • PRO Conductor
  • DataPrep
  • QA Now

Invoked using Java API, .NET API, workflows with DataPrep, PRO Conductor and QA NOW as well as via command line and scripts

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