Products
Review and Release
Fast, Efficient, Document Preview and Inspection
Product Overview
Review and Release allows organizations to easily manage the review and removal of individual documents in a transactional print workflow. It ensures only print-ready pages are released for production, eliminating unnecessary print costs and the time-consuming process to manually locate the documents after print.
With Review and Release, business users can easily preview and inspect documents for accuracy and remove inaccurate or unwanted documents prior to releasing them for production internally or externally with a print service provider. This reduces the risk of a privacy breach by ensuring highly confidential information is not accessed by unauthorized individuals.
Benefits
Review and Release is the ideal solution to reduce the risk of sending incorrect communications.
Ensure customers receive properly formatted documents
Allow business users to preview their documents before being released to the printer
Eliminate unnecessary documents from the print stream
Eliminate costly manual work and delays tracking down documents
Reduce risk of a privacy breach
Business Challenge
Today’s consumers expect error-free communications. However, ensuring high quality communications requires thorough QA, which can result in production delays and a high volume of holds and pulls. The manual process of identifying and correcting these errors can be time-consuming and labor-intensive.
Our product solves this problem by simplifying the QA process and minimizing the time and effort required for quality control. With our innovative technology, you can ensure that your communications meet the highest standards without sacrificing efficiency or productivity.
There are a variety of challenges that can result in the need to hold or remove documents from the print stream, including:
- Remove reports and test pages from mainframe output
- Remove documents with incorrect addresses
- Remove pages with unexpected artifacts or electronically created errors
- Hold documents requiring additional approval
- Hold communications that have been requested electronically
- Hold reports waiting to be reviewed to determine if printing is necessary
Review and Release integrates with:
- PRO Transforms
- Operations Express
- PRO Conductor
- DataPrep
- QA Now
Invoked using Java API, .NET API, workflows with DataPrep, PRO Conductor and QA NOW as well as via command line and scripts
CrawfordTech QA Suite
CrawfordTech QA Suite
The QA Suite from Crawford Technologies delivers the tools necessary to automate and simplify document QA. These solutions ensure documents are accurate and compliant while reducing resource demands and increasing productivity.
PRO Conductor Proof and Approve
With PRO Conductor Proof and Approve, organizations can identify and correct errors before the mail is sent, thus avoiding costly reprints and re-mailings.
PRO Quick Compare
PRO Quick Compare is an efficient, cost-effective document QA utility that optimizes and simplifies the testing and remediation of customer documents to ensure quality customer communications and a positive CX.
QA Now
QA Now provides organizations with a scalable, fully automated QA solution to ensure the accuracy of critical customer communications.
Review and Release
Review and Release allows organizations to easily manage the review and removal of individual documents in a transactional print workflow.
AccessibilityNow Validator
AccessibilityNow® Validator is a document scanning program that will inform you what level of accessibility your documents are at.
Customer Success Story
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Product Details
Why Review and Release?
Hold and pull processes are often manual, meaning time and money has been spent printing documents that are just going to be removed and treated as waste. Providing non-technical resources with a way to view documents exactly how they are expected to print puts control into the hands of business users to make sure what needs to be printed is all that gets printed. Eliminating the needs to do manual searched through stacks of paper and envelopes. With the focus of most enterprises and service bureaus on cost savings as well as a positive customer experience, ensuring consumers receive accurate communications as well as preventing unnecessary waste and time to track down those unneeded documents translates to a real opportunity to address these top business objectives.
There are a variety of challenges that can result in the need to hold or remove documents from the print stream, including:
- Remove reports and test pages from mainframe output
- Remove documents with incorrect addresses
- Remove pages with unexpected artifacts or electronically created errors
- Hold documents requiring additional approval
- Hold communications that have been requested electronically
- Hold reports waiting to be reviewed to determine if printing is necessary
Review and Release integrates with:
- PRO Transforms
- Operations Express
- PRO Conductor
- DataPrep
- QA Now
Invoked using Java API, .NET API, workflows with DataPrep, PRO Conductor and QA NOW as well as via command line and scripts
From Our Blog
The Net Promoter Score
The Net Promoter Score®, or NPS®, is a customer experience metric used to track customer loyalty. Basically, it serves as a standardized "yardstick" for organizations to gauge customer loyalty. Plus, it allows you to compare scoresc to organizations in other industries. If an organization wants to make customer experience a priority, the NPS score is a great tool to track progress.
Ernie Crawford | Sep 21, 2022
It’s Time to Take the Complexity out of Document QA
Document QA is without question critical for all customer communication providers. The consequences of inadequate document QA processes range from lost productivity, downstream delays, missed SLAs and costly rework to a poor Customer Experience(CX). But performing Quality Assurance in a high-volume transactional document environment is inherently complex.
