The eDeliveryNow® Platform is an open and modular framework that utilizes REST APIs and Web Services to make it extensible and adaptable to meet current and future customer communication needs.


AccessibilityNow provides high levels of automation and integration into any environment, the platform includes software solutions and a wide range of tailored services to meet the document accessibility needs of all organizations, large and small, private sector and governments of all levels.


QA Now

Fast and Powerful Automated Document Testing

Product Overview

QA Now provides organizations with a scalable, fully automated QA solution to ensure the accuracy of critical customer communications. This robust solution enables the reliable and cost-efficient management of document-related QA testing processes.

QA Now makes it easy to schedule test runs for documents based on your specific QA needs, reducing the risks associated with inadequate or inconsistent testing. Testing status and results can be monitored and viewed through an intuitive web-based dashboard for a quick visual assessment.

With QA Now, organizations can reduce the time, resources, and cost of recovering from inaccurate critical communications.


QA Now provides organizations cost-effective and fully automated solution to manage QA testing of critical customer communications.

Ensure the accuracy of customer communications: Automated file comparison and testing streamlines validation of document accuracy and integrity from creation through delivery.

Save time and money on document QA: Robust quality control process reduces expense and time recovering from costly document errors.

Reliably maintain faster release cycles: QA Now can help get document changes into production faster reducing time to market.

Easily create test data from production files: Redact sensitive personally identifiable information from test files to mitigate security risks.

Ensure efficient utilization of quality assurance resources: Automated testing and web-based dashboard streamlines QA processes.

Business Challenge

The accuracy of customer communications is critical to ensure a positive customer experience. Yet many organizations find it difficult and expensive to manage the tools and resources necessary to ensure the effective testing of critical customer communications.

This can become even more challenging with frequent release cycles due to migrations, new CCM software releases, new platforms, versioning, etc. With QA Now, your quality assurance team can automate and streamline regression testing of documents, ensuring the accuracy of all your communications.

Use Cases

QA Now provides the flexibility for testing any application; composition, post-composition and more. Users can load an unlimited number of test cases to ensure the accuracy of every document that leaves their environment.

  • Regression testing of new CCM software releases, application design and setup changes for CCM components or application program changes
  • Testing migrations from one system to another
  • Verification of outsourcing/insourcing results
  • User Acceptance Testing (UAT)
  • Initial application testing
  • Rate table change testing

QA Now runs on a wide variety of platforms:

  • Linux
  • Windows
  • AIX
  • Z/OS

CrawfordTech QA Suite

CrawfordTech QA Suite

The QA Suite from Crawford Technologies delivers the tools necessary to automate and simplify document QA. These solutions ensure documents are accurate and compliant while reducing resource demands and increasing productivity.

PRO Conductor Proof and Approve

With PRO Conductor Proof and Approve, organizations can identify and correct errors before the mail is sent, thus avoiding costly reprints and re-mailings.

PRO Quick Compare

PRO Quick Compare is an efficient, cost-effective document QA utility that optimizes and simplifies the testing and remediation of customer documents to ensure quality customer communications and a positive CX.

QA Now

QA Now provides organizations with a scalable, fully automated QA solution to ensure the accuracy of critical customer communications.

Review and Release

Review and Release allows organizations to easily manage the review and removal of individual documents in a transactional print workflow.

AccessibilityNow Validator

AccessibilityNow® Validator is a document scanning program that will inform you what level of accessibility your documents are at.

Customer Success Story

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Product Details

Automated Document Regression Testing

Based on CrawfordTech’s own regression testing system, QA Now provides a fully automated testing framework and web-based dashboard to manage all your document testing processes:

  • Regression testing of:
    • New CCM software releases
    • Application design changes
    • Template changes
    • CCM migrations
    • Application program changes
  • Testing migrations from one system to another
  • Verification of outsourcing/insourcing results
  • User Acceptance Testing (UAT)
  • Initial application testing

Protect Sensitive & Personal Information

QA Now helps eliminate the risks and cost of data breaches that can result when private information is inadvertently exposed during testing with the ability to redact or scramble confidential or sensitive information from test files.

Robust Testing Capabilities

QA Now provides organizations with a comprehensive toolset to support all document QA needs. Following setup and training of your QA environment, users can:

  • Load unlimited test cases & software
  • Schedule test runs to address any document testing needs
  • Leverage multiple comparison modes – object, pixel, text, or binary – to quickly analyze and detect document differences

Fast Access to Testing Status

The intuitive QA Now dashboard provides progress and status updates on all document related testing with:

  • Real-time visibility to test results to immediately assess the impact of any changes and speed remediation
  • Side by side, color-coded comparison of all pages for accelerated remediation
  • Fast assessment of whether new release or version can be put into production, if there are issues or if additional changes are necessary

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