Products
PRO Quick Compare
Fast, Efficient, Cost-Effective Document QA
Product Overview
Designed for high volume document processing, PRO Quick Compare is an efficient, cost-effective document QA utility that optimizes and simplifies the testing and remediation of customer documents to ensure quality customer communications and a positive CX. This easy-to-use tool is ideal to ensure document changes are identified and addressed up front, reducing the risk of potential downstream consequences.
Benefits
Ensure Document Quality and Fidelity
Deliver a positive CX with quality communications
Ensure QA accuracy with thorough analysis for migration, regression and conversion testing
Quick and simple visual identification of differences with highlighted comparisons
Accelerate QA cycle time and reduce costs
Meet aggressive workflow SLAs for large files with faster, reliable QA cycles
Avoid the risk of errors causing downstream delays or issues
Reduce QA resource demands to address customer communication errors
Optimize and streamline QA
Optimize QA processes and increase resource efficiency with multiple comparison modes
Flexibility to implement QA processes for common print formats
Increase workflow efficiency with automated QA processes
Business Challenge
With less time and fewer resources to manage document QA, it is critical to ensure that document quality and content are not affected when migrating to new composition tools or print platforms or when implementing new content or brand updates.
Ensuring error-free customer communications that won’t cause downstream issues can be challenging. Dynamic formatting and personalization can lead to millions of unique documents, making it hard to catch errors that may seem small but can consume valuable time and resources to resolve. Furthermore, the growing number of tools and platforms requiring testing can lead to tedious and time-consuming quality assurance (QA) checks. By employing an efficient document comparison tool, errors can be identified and addressed upfront, thereby reducing the risk of potential downstream consequences
CrawfordTech QA Suite
CrawfordTech QA Suite
The QA Suite from Crawford Technologies delivers the tools necessary to automate and simplify document QA. These solutions ensure documents are accurate and compliant while reducing resource demands and increasing productivity.
PRO Conductor Proof and Approve
With PRO Conductor Proof and Approve, organizations can identify and correct errors before the mail is sent, thus avoiding costly reprints and re-mailings.
PRO Quick Compare
PRO Quick Compare is an efficient, cost-effective document QA utility that optimizes and simplifies the testing and remediation of customer documents to ensure quality customer communications and a positive CX.
QA Now
QA Now provides organizations with a scalable, fully automated QA solution to ensure the accuracy of critical customer communications.
Review and Release
Review and Release allows organizations to easily manage the review and removal of individual documents in a transactional print workflow.
AccessibilityNow Validator
AccessibilityNow® Validator is a document scanning program that will inform you what level of accessibility your documents are at.
Customer Success Story
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Product Details
Visualize Difference and Streamline Testing
PRO Quick Compare reads two data files of the same or different format, compares them in a selected mode – object, pixel or text – and outputs a side by side visual of all the pages with color coded highlights for easy recognition of detected differences. With the ability to plug into an existing workflow, this easy-to-use solution is ideal for initial application, regression or migration testing as well as verification for outsourcing/insourcing.
Comparison modes analyze and detect changes for fast, easy visual identification:
- Object comparison mode detects changes in placements, fonts, data and internal structures
- Pixel comparison mode detects changes in placement, registration and fidelity
- Text comparison mode detects changes in changed text.
- Easily compare documents or files of the same or different format, such as AFP to AFP or AFP to PDF
- Accurate comparison for all pages including inserted or deleted pages
- Streamline QA testing with flexible comparison parameters for users to set specific areas of the page to compare or ignore
- Batch processing supports multiple data stream comparisons without user intervention
There are a variety of challenges that can result in the need to hold or remove documents from the print stream, including:
- Remove reports and test pages from mainframe output
- Remove documents with incorrect addresses
- Remove pages with unexpected artifacts or electronically created errors
- Hold documents requiring additional approval
- Hold communications that have been requested electronically
- Hold reports waiting to be reviewed to determine if printing is necessary
Review and Release integrates with:
- PRO Transforms
- Operations Express
- PRO Conductor
- DataPrep
- QA Now
Invoked using Java API, .NET API, workflows with DataPrep, PRO Conductor and QA NOW as well as via command line and scripts
From Our Blog
The Net Promoter Score
The Net Promoter Score®, or NPS®, is a customer experience metric used to track customer loyalty. Basically, it serves as a standardized "yardstick" for organizations to gauge customer loyalty. Plus, it allows you to compare scoresc to organizations in other industries. If an organization wants to make customer experience a priority, the NPS score is a great tool to track progress.
Ernie Crawford | Sep 21, 2022
The Net Promoter Score – Why It Matters to Us, Our Customers and to You
At Crawford Technologies, our number one priority is making our customers happy with our products, services and solutions. We look at ourselves through their eyes to understand where we’re meeting and exceeding expectations, and what opportunities exist for us to improve.
Ernie Crawford | Apr 28, 2021
PRO Quick Compare
