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PRO Lockdown

Protect Sensitive Customer Data Throughout Production

Product Overview

Print files often contain large volumes of sensitive customer data, including personally identifiable information (PII) and protected health information (PHI). While organizations secure applications, networks, and file transfers, this information can still be exposed as files move through processing, production, reprints, and outsourced workflows.

PRO Lockdown is the ideal solution for communication providers that need to manage and control access to customer communications containing sensitive information. Files remain encrypted and controlled from document creation through production, ensuring only authorized users and systems can access sensitive information.

By keeping print files encrypted and controlled throughout processing and production, PRO Lockdown ensures sensitive customer information remains unreadable and unusable to unauthorized users. This approach helps reduce the impact of unauthorized access by devaluing exposed data without disrupting high-volume print and mail operations.

Benefits

Keep Data Unusable to Unauthorized Users

  • Files encrypted for transfer and/or at rest for secure storage
  • Individual page-level encryption and decryption ensures processing steps such as reprints are optimized and secured while limiting data exposure
  • Helps ensure sensitive customer information remains unreadable and unusable to unauthorized users
  • Protects data at the page level from document creation through production processing

Reduce Compliance Risk

  • Helps support PCI, HIPAA, GDPR and CCPA compliance initiatives by limiting exposure of sensitive customer communications throughout production workflows

Integrate Without Disrupting Workflows

  • Easily integrates with post-processing software used in print centers to help maintain security throughout document printing workflows

Business Challenge

Data breaches cost organizations billions of dollars annually. While most organizations focus on securing access to systems, they may overlook the output of those systems: the print data. (Note the colon vs em-dash)

Print files containing Personally Identifiable Information (PII) or Protected Health Information (PHI) are vulnerable to interception, unauthorized access, or misuse. Exposure can occur both outside the organization and within production workflows where files are shared, reprinted, archived, or accessed by multiple systems and users.

Organizations must ensure this information remains protected whether customer communications are processed on-premise or outsourced to a service provider.

Customer Success Story

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Product Details

Secure Your Data for Transport and Storage

Files remain encrypted during transfer and storage, helping protect sensitive customer information and reducing the value of exposed data across internal and external workflows. Even if files are intercepted or accessed outside approved workflows, the information remains protected and unreadable to unauthorized users.

  •  Compresses, indexes, and encrypts files while retaining required printing resources and metadata
  • Generates a secure password for authorized access
  • Maintains protection during transfer, storage, processing, and production

Page-Level Encryption and Controlled Access

Each page of a document is encrypted and decrypted independently, minimizing exposure during processing, reprints, and production workflows while maintaining performance.

  • Unlocks files page by page during processing to eliminate production delays
  • Controls who can access files and specific pages, helping limit unnecessary exposure across teams and systems
  • Archives encrypted files for secure storage and retrieval
Keep Data Unusable to Unauthorized Users
Reduce Exposure Throughout Production
Document and Page-Level Encryption
Use Cases
Integrations
Specifications

PRO Lockdown is ideal for:

  • Enterprises transferring files containing sensitive customer communications to external Print Service Providers
  • Enterprises sending files to centralized print-processing facilities
  • Print Service Providers securely transferring files between production and processing locations

PRO Lockdown is a component of the Crawford Technologies DTE platform and is integrated with our document re-engineering and workflow automation solutions, Operations Express and PRO Conductor, delivering the performance, scalability, and reliability required for communication processing and delivery.

PRO Lockdown easily fits into existing system architectures and supports common print formats, including AFP, Xerox Metacode, PDF, PostScript, PCL, and Xerox LCDS/DJDE.

Supported Platforms

  • Linux
  • Windows
  • AIX
  • z/OS

Deployment Options

  • On-premises deployment
  • SaaS deployment through PRO DocNow
  • Hybrid deployment models

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