Products
PRO Conductor is an integration platform that automates and orchestrates every step of your Customer Communications Management (CCM) environment, increasing quality, improving operational performance, and reducing costs. It provides a visual interface from document composition to delivery across multiple sites, systems, and processes, giving stakeholders real-time visibility, insights, and controls to optimize workflows and drive results. PRO Conductor integrates with all aspects of your Enterprise Output Management (EOM) and Customer Communication Management (CCM) systems, delivering a highly personalized Customer Experience (CX) for both internal and external customers. Its low-code tool kit and ability to connect to virtually any system or software provides organizations with a modern, easy-to-use Automated Document Factory that offers visibility and auditability to the entire production process.
PRO Conductor is a true workflow integration platform and provides multiple benefits to your production workflow:
Improved data accuracy: With PRO Conductor, data can be synchronized in real time and shared seamlessly across different systems, reducing errors caused by manual data entry.
Enhanced visibility: PRO Conductor provides real-time visibility into all aspects of your business, from data receipt through your production workflows, enabling you to make informed decisions and respond quickly to issues.
Scalability: As your business grows and evolves, PRO Conductor will help you scale your operations by easily adding new workflows, systems, and processes to your existing infrastructure.
Competitive advantage: By streamlining your operations and increasing efficiency, PRO Conductor will deliver you a competitive edge in your industry.
See how a major financial institution modernized it’s document distribution and archive systems to take advantage of current technology and improved both internal and customer service, saving costs and improving efficiency.
Crawford Technologies PRO Conductor enables you to easily control multiple jobs, across multiple processes, clients, and sites. This means you can manage your entire workflow from one centralized location. With real-time status updates, you can monitor and improve SLA performance. This allows you to ensure that you are meeting your customers’ expectations and delivering high-quality work on time.
PRO Conductor also provides secure access that extends visibility to all internal and external stakeholders from proofing and approval through order management. This means that everyone involved in the process can easily track the status of their jobs, eliminating the need for constant updates and reducing the risk of errors.
With PRO Conductor, you can streamline your workflow and improve your operational performance, all while ensuring the security of your data. It’s a powerful tool that helps you take control of your production process and deliver the best possible results for your clients.
The Drag n Drop GUI Based workflow builder is a user-friendly feature that lets you select and connect objects to APIs in just a few clicks, without needing the help of IT developers. This makes it easy o automate your data processing tasks, using the integrated workflow engine, without worrying about the technical details. You can also customize your workflows to match your business needs, streamlining your processes and increasing efficiency. Designing your workflows is made easier with the graphical user interface that is simple and intuitive to use. Plus, you can monitor the workflow progression and ensure that each step is executed correctly and on time. With these features, you can simplify your workflows and save time and resources in the process.
If you’re looking to improve your production output, here are some benefits that you can expect from using the right tool for the job.
First, dashboards provide a real-time view of all important job statuses, which can help you to keep track of what’s happening in your workflow and identify any potential issues before they become major problems.
Secondly, by automating your processes, you can eliminate errors that may be caused by manual input or human error. This not only helps to increase efficiency, but it also ensures that your output is of the highest quality.
Thirdly, with the ability to view file, document level, and page level output, you can improve the integrity of your output and ensure that all documents are produced exactly as they should be. This can be particularly useful in situations where accuracy is critical.
Finally, automated reprints can ensure that all pieces are processed accurately, which can save you time and reduce the risk of errors. Overall, by utilizing the right tool for the job, you can enhance your production output and streamline your workflow for maximum efficiency and quality.
With PRO Conductor, you can gain the visibility across your workflow leveraging your existing resources and applications. Rather than create from new, our CTI experts will partner with you to integrate your current systems to collect and consolidate all the data needed to control and manage your operation.
Current Integrations are:
Crawford Technologies is an award-winning, global provider of software solutions and services that help enterprises optimize and improve the secure and accessible delivery, storage and presentment of their customer communications.
