eDeliveryNow®

The eDeliveryNow® Platform is an open and modular framework that utilizes REST APIs and Web Services to make it extensible and adaptable to meet current and future customer communication needs.

AccessibilityNow®

AccessibilityNow provides high levels of automation and integration into any environment, the platform includes software solutions and a wide range of tailored services to meet the document accessibility needs of all organizations, large and small, private sector and governments of all levels.

Products

PRO Conductor Proof and Approve

Proof and Approve puts the responsibility and control for proofing and approving files with the document owner

Product Overview

In a production environment, it is critical to ensure that outgoing mail pieces are accurate and of high quality. This is where mail proofing comes in. With PRO Conductor Proof and Approve, organizations can identify and correct errors before the mail is sent, thus avoiding costly reprints and re-mailings.

PRO Conductor Proof and Approve offers a secure Personal URL (PURL) that enables the approver to review the job and release it when they are satisfied with all the information and formatting of the production job. It is a secure web-based interface that requires final sign-off on specific jobs and workflows by the document owner. PRO Conductor Proof and Approve captures notes, time and date, and the user who approved the application, thereby protecting production staff and the organization.

PRO Conductor Proof and Approve detects various errors, such as incorrect recipient information, missing or incorrect pages, incorrect forms and logos, and more. By catching these errors before the mail is sent, organizations can improve their operational efficiency, reduce waste, and provide a better customer experience. With PRO Conductor Proof and Approve, organizations can ensure the accuracy and integrity of their outgoing mail pieces and achieve better results.

Benefits

PRO Conductor Proof and Approve is a step that can be enabled on specific productions workflows. It requires someone approve a production print job before printing and mailing has several benefits, including:

Improved accuracy: An approver can review the job and identify any errors or inaccuracies, ensuring that the final product is correct and meets the organization’s standards.

Cost savings: Catching errors before printing and mailing can save organizations from the cost of reprints and re-mailings, which can be significant.

Increased efficiency: By identifying errors before production, the organization can avoid delays and ensure that the mail pieces are delivered on time.

Better customer experience: Ensuring that mail pieces are accurate and professional-looking can improve the customer experience, leading to increased customer satisfaction and loyalty.

Audit trail: By capturing notes, time and date, and the user who approved the application, organizations can maintain an audit trail for compliance and regulatory purposes, providing protection for both the production staff and the organization as a whole.

Business Challenge

Are you struggling with production signs off’s on new applications?

Are your staff required to stop production and email or deliver sample output to a business unit or client?

Are your Customer Service Representatives taking ownership for approving customer jobs?

Have you missed a SLA (Service Level Agreement) because an approval was delayed?

Integrations
Specifications

PRO Conductor provides many integrations various external Print Servers and Production Print Solutions:

  • Canon Production Solutions & Prisma Workflow tools
  • Kodak & Kodak PRINERGY Prepress automation Software
  • Xerox FreeFlow & Xerox's digital printing equipment
  • HP production printers and print server solutions
  • Ricoh RPD, and InfoPrint Manager Tools
  • SCREEN Americas Truepress inkjet printers

Web Server

  • CPU: 2-4 Cores
  • RAM: 8-16 GB
  • Disk: OS 250GB
    Storage 50GB
  • OS: Server 2016 or Newer
Software
  • MS .NET 4.0 or Later
  • IIS 10.0 or Later

Database Server

  • CPU: 8 Cores
  • RAM: 32 GB +
  • Disk: OS 250GB
    Storage: 1TB (Fast Disk)
  • OS: Server 2016 or Newer
Software
  • MS SQL Server 2019 Standard
  • SSRS Reporting

Application Server

  • CPU: 4 Cores
  • RAM: 16 GB +
  • Disk: OS 250GB
  • OS: Server 2016 or Newer
Software
  • Tomcat 8/9.0 or later
  • Java 1.8 or Newer
  • MS .NET 4.0 or Later

Workflow Server

  • CPU: 8 Cores
  • RAM: 32 GB +
  • Disk: OS 250GB
    Storage 1TB (Fast Disk)
  • OS Server 2016 or Newer
Software
  • PRO Conductor Apps
  • Rabbit MQ
  • Connectivity to App & Web Server

Transform Server (optional)

  • CPU: 4 Cores
  • RAM: 16 GB +
  • Disk: OS 250GB
  • OS Server 2016 or Newer
  • OS Oracle Linux 8.0 or Newer

CrawfordTech QA Suite

CrawfordTech QA Suite

The QA Suite from Crawford Technologies delivers the tools necessary to automate and simplify document QA. These solutions ensure documents are accurate and compliant while reducing resource demands and increasing productivity.

PRO Conductor Proof and Approve

With PRO Conductor Proof and Approve, organizations can identify and correct errors before the mail is sent, thus avoiding costly reprints and re-mailings.

PRO Quick Compare

PRO Quick Compare is an efficient, cost-effective document QA utility that optimizes and simplifies the testing and remediation of customer documents to ensure quality customer communications and a positive CX.

QA Now

QA Now provides organizations with a scalable, fully automated QA solution to ensure the accuracy of critical customer communications.

Review and Release

Review and Release allows organizations to easily manage the review and removal of individual documents in a transactional print workflow.

AccessibilityNow Validator

AccessibilityNow® Validator is a document scanning program that will inform you what level of accessibility your documents are at.

Customer Success Story

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