Products
Do costly, outdated document management solutions burden your organization for storing critical customer-facing documents like bills, invoices, and financial statements? These essential records — spanning industries such as insurance, banking, utilities, healthcare, and telecommunications — are often generated by legacy business and customer communication systems, creating inefficiencies and escalating maintenance costs.
PRO Archiver from Crawford Technologies offers a modern document archiving process that seamlessly integrates with OpenText InfoArchive and OpenText Documentum. It streamlines digital document archiving services by indexing, converting, storing, and retrieving electronic business documents. The PRO Archiver archiving system is designed to help your organization reduce costs, improve efficiency, and seamlessly manage your critical document storage workflows within your OpenText InfoArchive or OpenText Documentum document management system.
Built-in features provide precise, secure control over customer data.
Archived documents are encrypted and comply with banking, insurance, healthcare, and tax industry standards.
Migrate your print-stream customer communications to cloud platforms.
Eliminate outdated systems and processing fees.
Seamlessly connect with your existing systems through robust APIs.
Captures and archives high-volume transactional customer communications.
Easily adapt to fluctuating demand without compromising speed or reliability.
Documents are archived in native format or PDF/A for optimal storage compression.
Uses OpenText InfoArchive or OpenText Documentum properties to search and retrieve documents in the archive.
End-to-end encryption and granular access controls protect sensitive data.
PRO Archiver enables a seamless end-to-end archiving process, encompassing file capture, document transformation, indexing, and storage. It intelligently identifies various document types, applying tailored document conversions, indexing, and storage rules to provide optimal processing and organization.
PRO Archiver efficiently compresses and stores original print files—including line data, AFP, Metacode, PostScript, PCL, and PDF—into archive-ready formats, while converting them to PDF/A or PDF U/A, in both burst and non-burst modes to reduce storage space. This approach ensures long-term accessibility, more efficient access, and refined compliance with archiving standards.
PRO Archiver gives you robust indexing capabilities, utilizing diverse methods to pinpoint and organize individual documents in print files, providing seamless access and efficient document management.
PRO Archiver enables fine-grained records retention and management by identifying individual documents or customer records rather than large batch files. This approach provides granular control over records, facilitating compliance with strict regulatory requirements.
PRO Archiver supports best practices to create accessible PDFs and HTML formats, designed for compatibility with screen readers to assist blind or visually impaired users. By making customer documents accessible, you can provide consistent services to all end-users while meeting critical accessibility regulations.
PRO Archiver enables the application of digital signatures for PDF authenticity and provides redaction capabilities to meet regulatory compliance requirements efficiently.
Lower upfront investment and reduced operational costs.
Immediate deployment, avoiding lengthy development cycles.
Leverage our deep industry knowledge and best practices.
Handle high volumes without infrastructure headaches.
Regular updates keep you ahead of industry trends.
Challenge:Â Managing and retrieving high volumes of sensitive account statements while ensuring security, compliance, and accessibility.
Challenge: Efficiently managing and retrieving high volumes of transactional communications like explanation of benefits (EOBs) and member correspondence while maintaining compliance with regulatory requirements.
By leveraging PRO Archiver, organizations in these markets can:
Request a Demo to see how PRO Archiver can transform your use of OpenText InfoArchive and OpenText Documentum in your industry.
Ready to revolutionize your enterprise document management system? PRO Archiver is your gateway to efficient, secure, scalable document archiving and retrieval.
Thirty years in technology isn’t just a milestone; it’s an economic lifetime. It reflects a commitment to continuous, focused evolution. At Crawford Technologies, this anniversary isn’t just about looking back. It’s about reaffirming the conviction that guided our journey from a single vision to becoming a trusted leader in customer communications.
Ernie Crawford | Nov 26, 2025
The future of customer communications took center stage in Chicago this past April at our sixth annual CrawfordTech Industry Summit! This first in-person event brought together over 80 attendees from 37 leading organizations across healthcare, finance, insurance, government, and telecommunications and print service providers.
Crawford Technologies is an award-winning, global provider of software solutions and services that help enterprises optimize and improve the secure and accessible delivery, storage and presentment of their customer communications.
