Products
Operations Express
Power Up Your Post Composition Document Re-Engineering
Business Challenge
to take advantage of new color inkjet technology.
Communication providers need robust, flexible solutions to streamline and accelerate their document processing and production workflows.
Product Overview
Operations Express is an advanced post composition solution for re-engineering and enhancing existing high volume print streams, eliminating the need to make expensive and time-consuming application changes upstream. This means providers can easily streamline operational processing, accelerate deployment and maximize efficiencies to be more agile, expand their capabilities and services and improve revenues.
Operations Express makes it possible to mine and extract valuable data within documents to generate barcodes, create custom index files, MRDF files and external files that can be used to streamline processes and make workflow management more efficient. It also works with PRO Designer, a GUI for rapid editing and configuration, to provide instructions to our lightning-fast transformation engine.
Chosen by industry-leading organizations, Operations Express incorporates comprehensive capabilities proven to meet the most challenging processing requirements.
Benefits
Reduce Costs
Meet tight SLA timeframes with processing speeds up to 10x faster than other solutions
Significantly reduce the time to split, merge and re-sequence large files in any order
Eliminate multi-pass processing and increase production capacity
Integrity & Compliance
Ensure content accuracy with piece level tracking
Generate Proof of Mailing for audit purposes
Ensure Regulatory Compliance
Elevate CX
Modernize legacy applications
Easily add color & personalized messaging
Repurpose (or prepare?) content for multi-channel delivery and/or archiving
Greater Flexibility
Cloud, Hybrid, On-premise deployment
Supports any to any PDL processing
Scalable and upgradeable
Customer Success Story
Print Service Provider Accelerates Complex PDF Processing
Wright Business Graphics, a leading West Coast print supplier, turned to Crawford Technologies help them meet aggressive SLAs with their complex PDF processing. See how they leveraged PDF Accelerator and Operations Express for high performance results and reduced processing times by 60%.
Operations Express Document Re-Engineering & Enhancement Capabilities
Production Optimization
Increase Operational Productivity & Cost Savings
- Optimize print files & PDFs to speed processing and reduce costs
- Normalize printstreams for streamlined workflows and fast onboarding
- Split printstreams by envelope size to optimize insertion
- Concatenate files for greater uptime and efficiencies
Print Control
High performance, robust, printstream processing & control
- Lightning-fast, any to any, complex print file or PDF conversion
- Reduce expense of pre-printed shells with digital overlays
- Transform applications from 1-up to N-up to increase productivity & efficiency
- Accurate, efficient print and finishing
Integrity & Tracking
Accurate document assembly & end to end workflow tracking
- Deliver accurate communications replacing low integrity OMR marks with high integrity barcodes
- Enable end to end piece-level tracking leveraging document data to generate inserter control files (i.e. MRDF)
- Implement a “Touch & Toss” workflow to eliminate errors due to manual intervention
Postal Optimization
Accurate document assembly & end to end workflow tracking
- Maximize postal densities and reduce postal spend
- Ensure accurate mailings with address validation & standardization
- Maximize productivity with job commingling
Transform CX
Enhance & Modernize Communications
- Easily change fonts to support all preferred delivery formats – print, web, accessible
- Personalize communications with valuable relevant messaging or offers
- Highlight critical information with engaging color & images
Archiving
Compliant, agile archiving and storage
- Easily create index files for fast search and retrieval of archived documents
- Remove print related objects for digital viewing
- Digitally burst individual documents
Data Security
Secure, compliant data and communications
- Secure PDF content at the document level with innovative digital authentication signature
- Redact or scramble sensitive PII/PHI data during testing
- Secure storage and transfer with file or page level digital encryption
Multi-Channel
Manage & deliver communications across all channels
- Provide a seamless, cohesive multi-channel experience
- Easily create mobile-ready and accessible compliant communications
- Replace print-related objects with digital capabilities
Data Mining and Acquisition
Unlock valuable insights and improve CX
- Extract actionable data from your print files and PDFs to streamline workflows and offer valuable services
- Mine valuable data to improve customer support and CX
- Leverage document data to enhance and personalize communications
Operations Express along with our workflow management solution, PRO Conductor and all the DTE components bring speed, scalability and reliability to communication processing and delivery. It fits into any system architecture easily and reliably, and works with most common print streams, including AFP, Xerox, PDF, PostScript, PCL, and others.
The application runs on a wide variety of platforms including z/OS, Solaris, Linux, HP-UX, AIX, and Windows and can be easily integrated by leveraging our enPower APIs. Flexible deployment options are available including our SaaS solution, PRO DocNow, CrawfordTech's secure Document Re-engineering solution in the cloud.
From Our Blog
Prepare Your Business for Shortages
It’s not just toilet paper missing from grocery store shelves, paper products are scarce. Industry experts agree that we’ve never seen a shortage this big before. We are in the middle of a paper shortage - for coated and uncoated papers. This is putting more pressure on transaction printers and marketing companies. Their core job has not changed. They still have to produce and distribute custom customer communications. But now they also must navigate a scarce market to find the paper and envelopes they need.
Harvey Gross | Oct 12, 2022
The Net Promoter Score
The Net Promoter Score®, or NPS®, is a customer experience metric used to track customer loyalty. Basically, it serves as a standardized "yardstick" for organizations to gauge customer loyalty. Plus, it allows you to compare scoresc to organizations in other industries. If an organization wants to make customer experience a priority, the NPS score is a great tool to track progress.
Kyley Crews | Sep 21, 2022
Operations Express
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