The eDeliveryNow® Platform is an open and modular framework that utilizes REST APIs and Web Services to make it extensible and adaptable to meet current and future customer communication needs.


AccessibilityNow provides high levels of automation and integration into any environment, the platform includes software solutions and a wide range of tailored services to meet the document accessibility needs of all organizations, large and small, private sector and governments of all levels.

AccessibilityNow Platform


The Power to Communicate with Anyone in any Language

Product Overview

The dual-screen ILA supports real-time, back-and-forth conversation in multiple languages. Simply approach the device (or connect remotely via the web), choose your language/dialect, and start communicating in seconds. Speak or type in your native language; the conversation is then instantly transcribed, shown, and voiced to participants in the language of their choice. Pre-load commonly used phrases, questions, and protocols so they’re 100% accurate when used in conversation. One-click connects a live human interpreter via audio or video when needed. With functionality built for supporting people with communication and mobility disabilities, your organization will have the power to instantly and effectively communicate in a way that has NEVER been possible before.

ILA is unlimited use of AI for conversations. Back up to a live interpreter when needed, instead of paying interpretation services for the entire conversation.


  • Ultimate customer communications inclusion facilitator
  • Accessibility and language translations
  • For communications with blind, deaf and blind/deaf people
  • For communication with people who are non-English native speakers
  • Very intuitive, accurate and easy to use
  • Supports over 120 languages using state of the art AI
  • Speech and captions in language of choice
  • Option to have access to live sign language interpreters
  • Pre-load commonly used phrases, questions, and protocols so they’re 100% accurate when used in conversations.
  • Back up to a live interpreter when needed, instead of paying interpretation services for the entire conversation.
  • Secure conversations and HIPAA compliant.
  • Accuracy and attaining mutual understanding.

Product Details

Document Accessibility Management and Delivery

  • Track and report on the verification of accessible documents
  • Integrate various workflows within your environment and manage everything from a single dashboard
  • Detailed document Accessibility reports
  • Level of compliance
  • Number of tagged elements
  • WCAG. PDF/UA and/or HHS pass and fail items
  • Custom configured reports

Business Challenge

One of the biggest business challenges with language translation is ensuring accuracy and cultural sensitivity. Machine translation tools may not always accurately capture the meaning, tone, or intent of the source language, leading to misunderstandings or miscommunications. This can be particularly problematic in industries where precision is essential, such as legal or medical fields.

Another challenge is the cost associated with professional translation services. Hiring human translators can be expensive, and turnaround times may not always align with business needs. Additionally, maintaining consistency in translated materials can be difficult, especially for organizations with a large volume of content to translate.

Finally, managing multilingual content can be complex, requiring businesses to have processes in place for translation, version control, and quality assurance. This can be especially challenging for businesses operating in multiple countries or regions, where language requirements may vary.

To address these challenges, businesses may invest in advanced translation technologies such as ILA, Instant Language Assistant, as it is the first language communication solution that allows people to easily and instantly have a real-time, natural back-and-forth conversation, no matter the language, disability, device or location. Using the All-In-One ILA Pro Device users can speak, spell out loud, or type, and the entire conversation is immediately communicated to the other party in their chosen language.

Customer Success Story

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ILA Deaf User

Language Selection
by Region (Spanish)
Language Selection
by Region (French)

ILA Deaf User

ILA German

ILA Russian

ILA Spanish

Use Cases
  • Customer service for Teller and Banker needs
  • Pre - load sign up processes
  • Useful in supporting diversity, equality, inclusion and accessibility goals
  • Speed up foot traffic by having the ability to take care of non-English speaking customers immediately

ILA runs on and Android platform, iOS and via a web browser. The standard ILA Pro unit includes two 8" Galaxy Tab A tables for instant, dual communication.

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