PRO Lockdown

Robust Protection for Your Customer Data

Data breaches cost organizations billions of dollars annually. While most organizations focus on securing access to systems, they may overlook the output of those systems – print data.  Print files containing Personally Identifiable Information (PII) or Personal Health information (PHI) are vulnerable to intercept or a breach, either by interrogating them or by maliciously printing them.  Organizations must ensure this data is secure whether customer communications are processed on-premise or outsourced to a service provider.

PRO Lockdown is the ideal solution for communication providers that need to manage and control access to customer communications containing sensitive customer data. With PRO Lockdown, files are encrypted for transport and storage, ensuring only authorized parties can access private data.




  • Encrypts files for secure storage and/or transfer
  • Individual page level encryption and decryption ensures processing steps such as reprints are optimized and secured
  • Protects sensitive data from being viewed by anyone without the password
  • Protects data at the page level from document creation through production processing
  • Meets PCI, HIPAA, GDPR and CCPA data security requirements
  • Easily integrates with all post-processing software used in print centers to guarantee security all the way through document printing workflows

PRO Lockdown secures your customer’s private data throughout communications processing, from document creation through production.  This is especially useful for enterprises challenged with securing files and protecting data when transferring files to their outsourced print provider.

Page level encryption provides some major advantages for document processing applications. It means that each page of the document is encrypted and decrypted independently of the other pages in the document. This results in incredible performance benefits both during encryption and decryption of a file. It can also be used to encrypt each page with a different key, providing very high security of the information.

PRO Lockdown is a component of the Crawford Technologies DTE platform, and is integrated into our document re-engineering and workflow automation solutions, Operations Express and PRO Conductor, to bring performance, scalability and reliability to communication processing and delivery.   PRO Lockdown easily and reliably fits into any system architecture and works with common print formats, including AFP, Xerox Metacode, PDF, PostScript, PCL and Xerox LCDS/DJDE.

The application runs on a wide variety of platforms including Linux, Windows, AIX, z/OS and Solaris. It can be easily integrated into your systems by leveraging our enPower APIs. Flexible deployment options are available including our SaaS solution, PRO DocNow, CrawfordTech’s secure Document Re-engineering solution in the cloud.

Success Story

A Global Financial Services Company Upgrades its Archive

This company is a large multinational financial services corporation headquartered in the United States and best known for its credit card and charge card businesses. A UK based division provides global services, including customer communications archiving and e-presentment services, to the entire organization. These platforms are used by worldwide staff to access customer correspondence, and also directly by customers through secure online portals.