Operations Express

Power Up Your Post Composition Document Re-Engineering

Communication providers need robust, flexible solutions to streamline and accelerate their document processing and production workflows. Operations Express is an advanced post composition solution for re-engineering and enhancing existing high volume print streams, eliminating the need to make expensive and time-consuming application changes upstream. This means providers can easily streamline operational processing, accelerate deployment and maximize efficiencies to be more agile, expand their capabilities and services and improve revenues.

Reduce Costs

Streamline & automate workflows
Increase operational efficiencies & productivity
Minimize postal spend

Integrity & Compliance

Ensure content accuracy with piece level tracking
Generate Proof of Mailing for audit purposes
Ensure Regulatory Compliance

Elevate CX

Modernize legacy applications
Easily add engaging color & personalized messaging
Repurpose (or prepare) content for multi-channel delivery

Greater Flexibility

Cloud, Hybrid, On-premise deployment
Supports any to any PDL processing
Scalable and upgradeable

Operations Express makes it possible to mine and extract valuable data within documents to generate barcodes, create custom index files, MRDF files and external files that can be used to streamline processes and make workflow management more efficient. It also works with PRO Designer, a GUI for rapid editing and configuration, to provide instructions to our lightning-fast transformation engine.

Chosen by industry-leading organizations, Operations Express incorporates comprehensive capabilities proven to meet the most challenging processing requirements.

Operations Express Document Re-Engineering & Enhancement Capabilities

Production Optimization

Increase Operational Productivity & Cost Savings

Optimize print files & PDFs to speed processing and reduce costs
Normalize printstreams for streamlined workflows and fast onboarding
Split printstreams by envelope size to optimize insertion
Concatenate files for greater uptime and efficiencies

Print Control

High performance, robust, printstream processing & control

Lightning-fast, any to any, complex print file or PDF conversion
Reduce expense of pre-printed shells with digital overlays
Transform applications from 1-up to N-up to increase productivity & efficiency
Accurate, efficient print and finishing

Integrity & Tracking

Accurate document assembly & end to end workflow tracking

Deliver accurate communications replacing low integrity OMR marks with high integrity barcodes
Enable end to end piece-level tracking leveraging document data to generate inserter control files (i.e. MRDF)
Implement a “Touch & Toss” workflow to eliminate errors due to manual intervention

Postal Optimization

Accurate mailings and maximum discounts

Maximize postal densities and reduce postal spend
Ensure accurate mailings with address validation & standardization
Maximize productivity with job commingling

Transform CX

Enhance & Modernize Communications

Easily change fonts to support all preferred delivery formats – print, web, accessible
Personalize communications with valuable relevant messaging or offers
Highlight critical information with engaging color & images

Archiving

Compliant, agile archiving and storage

Easily create index files for fast search and retrieval of archived documents
Remove print related objects for digital viewing
Digitally burst individual documents

Data Security

Secure, compliant data and communications

Secure PDF content at the document level with innovative digital authentication signature
Redact or scramble sensitive PII/PHI data during testing
Secure storage and transfer with file or page level digital encryption

Multi-Channel

Manage & deliver communications across all channels

Provide a seamless, cohesive multi-channel experience
Easily create mobile-ready and accessible compliant communications
Replace print-related objects with digital capabilities

Data Mining and Acquisition

Unlock valuable insights and improve CX

Extract actionable data from your print files and PDFs to streamline workflows and offer valuable services
Mine valuable data to improve customer support and CX
Leverage document data to enhance and personalize communications

Operations Express Workflow

Operations Express along with our workflow management solution, PRO Conductor and all the DTE components bring speed, scalability and reliability to communication processing and delivery. It fits into any system architecture easily and reliably, and works with most common print streams, including AFP, Xerox, PDF, PostScript, PCL, and others.

The application runs on a wide variety of platforms including z/OS, Solaris, Linux, HP-UX, AIX, and Windows and can be easily integrated by leveraging our enPower APIs. Flexible deployment options are available including our SaaS solution, PRO DocNow, CrawfordTech’s secure Document Re-engineering solution in the cloud.

PRODUCT SPOTLIGHT

Success Stories

A Financial Solutions Provider Automates Their Workflow

This large company provides financial benefits solutions such as disability, life, health and accident insurance to 30 million people directly as well as through more than 150,000 brokers in the UK and the US. They rely on inkjet technology to produce and mail statements and other material, and deal with very high volume and regulatory driven SLAs. Their goal was to be more efficient with a solution that would integrate their existing postal optimization software and their production workflow for an end-to-end automated workflow.