Enterprise Output Management
Solutions to your customer communications challenges.
- Are shorter print runs slowing down print productivity?
- Are excessive printstream transformation timeframes and errors impacting your ability to quickly onboard new applications?
- Do you need to quickly transform existing, composed documents into responsive, mobile-ready communications?
- Are end-to-end piece level tracking and proof of processing problematic due to non-standardized barcodes?
- Is your team burdened with time-consuming, manual document QA processes and rework?
- Can a document be quickly and easily removed from the production workstream before it goes to the post office?
- Can you easily track and monitor the real-time status of all production processes and jobs across multiple sites?
- Are your manual processes impacting your ability to take on new work or resulting in fines due to missed SLAs?
- Are you spending more on document re-engineering due to increasing labor costs of skilled developers?
A Service Provider Expands Production Capabilities
When this large, internationally distributed provider of payment technology and services took on a new project that required outputting over 800 million documents per year, they needed to streamline and automate their processes. They leveraged CrawfordTech solutions to automatically standardize the extensive range of incoming file types and reengineer the composed print stream, including applying new barcodes, swapping out images and replacing them with color images, and removing and adding banner pages. The result was a reliable and fast automated workflow that increased profits and saved more than 80% in configuration time.
Production Mail Workflows
Are legacy processes holding your workflow back from pure nirvana?
Is your workflow, legacy software, and old equipment affecting your employees?
As 2022 is now upon us, challenges have continued to pile up for managers that are already dealing with “The New Normal”. Currently, we are less worried about people being out sick and more worried that they are just not going to show up and have joined the “great resignation train”.
We're here to help you
We know that your success depends on more than high quality software. Our experienced professional services, training and support teams work closely with you to consult, customize, migrate, train and provide additional value-added services that ensure your implementation is efficient and productive. Our Document Accessibility Services and other Cloud based services deliver secure and scalable hosted solutions.
Crawford Technologies Professional Services staff are recognized for their in-depth knowledge and expertise in electronic document processing systems and applications. We provide a unique combination of knowledgeable IT professionals, industry-leading technology, and proven processes. We know what it takes to re-engineer documents and systems for optimal performance and profit.
At Crawford Technologies, we understand the importance of effective testing, and know how to create the best infrastructure and leverage the optimal tools to ensure reliable results. Our scalable and secure Cloud-based QA service gives you all the tools needed to fully automate document-related Quality Assurance testing processes.
We provide transcription, production, fulfillment and distribution of your critical customer communications at our secure facility. Our services include production of braille, large print, audio, e-text, and transcription to accessible PDF in multiple languages.
CrawfordTech Academy learning platform enables our customers to achieve maximum success with their communication production & delivery goals. Our experienced training professionals offer on-demand and instructor-led educational content that can be tailored to meet your specific requirements.
Once your Crawford Technologies solution is in place, you can count on our unparalleled support staff, who average over 10 years experience in the high-volume transactional print-stream industry. Our customers have given us a +73 Net Promoter Score®, an objective indication of the quality of our post-sales team.
CrawfordTech’s STEP™ Migration Services relies on superior technology, proven processes and skilled professional services to deliver fast, accurate and reliable content migration when upgrading or consolidating content repositories or archives.
