Dark Data Feeder

Dark Data Feeder

Good decisions are made with good data and better decisions are made with more good data.  More good, accurate data is trapped in the documents stored within ECM systems as static invoices, bills, statements, explanations of benefits, etc.  The data trapped within these documents can be used to describe buying patterns, travel history, health and disease progression as well as other socio-economic and geo-economic events and processes.

Confucius said, “Study the past, if you would divine the future.” More contemporarily, Carl Sagan said, “You have to know the past to understand the present.” Regardless, the only reasonable way to predict the future is to understand the past and the only way to understand is to have the data. There are years, if not decades of data trapped within documents stored in CMOD and other ECM platforms. Now there is a way to quickly and easily extract the data for use in analytics and business intelligence systems.

Dark Data Feeder Advantages

CrawfordTech's Dark Data Feeder is a purpose-built application that allows knowledge workers to specify a set of documents from which data will be extracted. This can be hundreds of thousands to millions of invoices, statements and bills. The documents are retrieved from the archive and automatically passed to the data extraction module.

Using business rules, Dark Data Feeder extracts all of the pertinent data from these documents and creates CSV, XML or other data formats for easy inclusion in your Big Data and Analytics initiatives.

Data stored in archived documents, often referred to as “Dark Data” is often not available in any other format but represents a priceless source of information for big data and analytic purposes. Crawford’s Dark Data Feeder turns the ECM repository into a document warehouse and lets organizations further leverage CMOD and other ECM platforms as a source of this invaluable information.

Meeting Regulatory Compliance in Banking

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A large retail bank needed to demonstrate their compliance with banking regulations by providing a comprehensive analysis of its previous 10 years of customer credit card statements, representing over 50 million issued cards. They used CrawfordTech solutions to automatically convert, identify, extract and re-purpose the necessary information to prove compliance and gain valuable insights into their customers’ behavior.




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We know that your success depends on more than high quality software. Our experienced professional services, training and support teams work closely with you to consult, customize, migrate, train and provide additional value-added services that ensure your implementation is efficient and productive. Our Document Accessibility Services and other Cloud based services deliver secure and scalable hosted solutions.

Crawford Technologies Professional Services staff are recognized for their in-depth knowledge and expertise in electronic document processing systems and applications. We provide a unique combination of knowledgeable IT professionals, industry-leading technology, and proven processes. We know what it takes to re-engineer documents and systems for optimal performance and profit.

Automate and streamline document Quality Assurance for all your Customer Communications. Monitor changes to your CCM software and document templates and reduce the risk of inadvertent errors.

We provide transcription, production, fulfillment and distribution of your critical customer communications at our secure facility. Our services include production of braille, large print, audio, e-text, and transcription to accessible PDF in multiple languages.

CrawfordTech Academy learning platform enables our customers to achieve maximum success with their communication production & delivery goals. Our experienced training professionals offer on-demand and instructor-led educational content that can be tailored to meet your specific requirements.

Once your Crawford Technologies solution is in place, you can count on our unparalleled support staff, who average over 10 years experience in the high-volume transactional print-stream industry. Our customers have given us a +73 Net Promoter Score®, an objective indication of the quality of our post-sales team.

CrawfordTech’s STEP™ Migration Services relies on superior technology, proven processes and skilled professional services to deliver fast, accurate and reliable content migration when upgrading or consolidating content repositories or archives.