Content Services
Solutions to your content communication and distribution challenges.
- Can you provide the right content, at the right time, in the right format to only the right people?
- Is your archived content compliant with the latest regulations?
- Can you easily redact PII and PHI to comply with privacy regulations?
- Is inefficient content storage cutting into your profits?
- Can your team easily access documents and provide proof of compliance for data and content retention audits?
- Is your team wasting valuable time trying to find and access content from different repositories? Can they quickly distribute the required content in the desired format - electronic, mobile or accessible?
- Does your Content Management System support your company's digital transformation and CX initiatives?
- Can you easily extract valuable content from archived documents to support CX analytics?
You’re Missing a Step in Your Data Security
According to Security Magazine, there are more than 2,200 cyber-attacks a day. Broken down, that equates to one attack every 39 seconds.
Every day brings news of a new hack or hacking attempt. Because of this, your business has probably prioritized computer system intrusion prevention. You invest in tools that promise digital security. You implement them and assume you’re covered. You’ve taken all the necessary steps to protect sensitive data against unauthorized access. But what if you’re missing something?
Cloud Security
By implementing cloud security best practice guidelines, Crawford Technologies has implemented proper security measures providing ‘best-of-breed’ security practices with ‘world-class’ services customers can depend on.
DTE 5.3
Join us to learn about the latest features in Crawford Technologies’ DTE 5.3 Release, incorporating advanced capabilities to simplify the creation and delivery of customer communications. At the center of the CrawfordTech solutions portfolio is our Digital Transform Engine (DTE), proven to deliver superior functionality, efficiency and performance for the creation of customer communications including … Continue reading “DTE 5.3”
Online Delivery of Credit Card Statements
The bank is one of the largest credit card issuers in North America, printing and mailing over 50 million statements each month. They needed a more efficient process to provide instant and secure online access for their millions of credit card holders to view statements and pay their bills. After a rigorous testing regime that included load tests with several applications at speeds up to 200 transactions per second, the bank selected PRO AFP to PDF from Crawford Technologies to replace its legacy conversion solution, achieving a payback of 125% in the first year of operation.
We're here to help you
We know that your success depends on more than high quality software. Our experienced professional services, training and support teams work closely with you to consult, customize, migrate, train and provide additional value-added services that ensure your implementation is efficient and productive. Our Document Accessibility Services and other Cloud based services deliver secure and scalable hosted solutions.
Crawford Technologies Professional Services staff are recognized for their in-depth knowledge and expertise in electronic document processing systems and applications. We provide a unique combination of knowledgeable IT professionals, industry-leading technology, and proven processes. We know what it takes to re-engineer documents and systems for optimal performance and profit.
Automate and streamline document Quality Assurance for all your Customer Communications. Monitor changes to your CCM software and document templates and reduce the risk of inadvertent errors.
We provide transcription, production, fulfillment and distribution of your critical customer communications at our secure facility. Our services include production of braille, large print, audio, e-text, and transcription to accessible PDF in multiple languages.
CrawfordTech Academy learning platform enables our customers to achieve maximum success with their communication production & delivery goals. Our experienced training professionals offer on-demand and instructor-led educational content that can be tailored to meet your specific requirements.
Once your Crawford Technologies solution is in place, you can count on our unparalleled support staff, who average over 10 years experience in the high-volume transactional print-stream industry. Our customers have given us a +73 Net Promoter Score®, an objective indication of the quality of our post-sales team.
CrawfordTech’s STEP™ Migration Services relies on superior technology, proven processes and skilled professional services to deliver fast, accurate and reliable content migration when upgrading or consolidating content repositories or archives.
