The eDeliveryNow® Platform is an open and modular framework that utilizes REST APIs and Web Services to make it extensible and adaptable to meet current and future customer communication needs.


AccessibilityNow provides high levels of automation and integration into any environment, the platform includes software solutions and a wide range of tailored services to meet the document accessibility needs of all organizations, large and small, private sector and governments of all levels.


Complete Platform for the Creation and Management of Accessible Documents

Platform Overview

AccessibilityNow provides high levels of automation and integration into any environment, the platform includes software solutions and a wide range of tailored services to meet the document accessibility needs of all organizations, large and small, private sector and governments of all levels. Leveraging AI and automation, the comprehensive AccessibilityNow platform is flexible and supports both the unique processing requirements of high-volume transactional documents as well as static documents of all types.

Effective and accurate communication is one of the main goals of AccessibilityNow, this includes providing the ability to immediately communicate with anyone, no matter the language. Part of the solution suite delivers a way to successfully interact with anyone, live and instantly, regardless of dialect, disability or location.


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AccessibilityNow is a complete platform for the creation and management of accessible documents
AccessibilityNow Dashboard AccessibilityNow Gateway AccessibilityNow Designer AccessibilityNow Transactional AccessibilityNow WeCo AccessibilityNow.com AccessibilityNow Remediate AccessibilityNow Services AccessibilityNow DocMD AccessibilityNow Publisher AccessibilityNow Validator Braille Accessible PDF HTML5 Large Print Audio E-Text

AccessibilityNow Dashboard

AccessibilityNow® Dashboard is a high-end workflow solution which includes a web-based dashboard that provides tracking of all activities, gives visibility into all files in process, and provides automated report creation capabilities.

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AccessibilityNow Gateway

AccessibilityNow® Gateway solution provides organizations with the ability to retrieve, convert and present information from Archive systems and ECM repositories quickly and accurately to support multi-channel delivery requirements.

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AccessibilityNow Designer

AccessibilityNow Designer delivers a highly flexible and intuitive way to design new application configurations or to update the configuration of existing applications without programming and IT involvement.

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AccessibilityNow Transactional

AccessibilityNow® Transactional is the market-leading solution for making transactional documents into accessible formats.

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AccessibilityNow WeCo

AccessibilityNow WeCo allows users to generate accessible Word documents and corresponding accessible PDFs.

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AccessibilityNow.com is a cloud-based e-commerce site that lets a user upload PDF files and receive the WCAG-compliant Accessible PDFs back.

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AccessibilityNow Remediate

AccessibilityNow Remediate offers users fast and easy tagging of PDF documents including read order, paragraphs, heading control, lists, URL’s and tables.

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AccessibilityNow Services

Crawford Technologies’ Document Accessibility Services are ideal for assisting organizations in converting documents into electronic or physical formats that are accessible to individuals who are blind, partially sighted, or cognitively disabled.

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AccessibilityNow DocMD

DocMD finds all hosted documents, tests them for compliance and provides remediation options to fix those which are not accessible.

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AccessibilityNow Publisher

With AccessibilityNow Publisher, you can automatically tag and convert documents such as marketing literature, letters, books, manuals and other communications into print-ready Accessible PDF (WCAG and PDF/UA) or Accessible HTML5, ensuring compliance with global regulations.

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AccessibilityNow Validator

AccessibilityNow® Validator is a document scanning program that will inform you what level of accessibility your documents are at.

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Braille is a tactile writing system used by people who are visually impaired. It uses special paper and normally does not have any ink printing on it. For print/mail applications we can include a page with the postal information printed in ink.

Accessible PDF

There are several types of accessible electronic document formats, PDF/UA, WCAG (Web Content Accessibility Guidelines) and HHS (Health and Human Services). The Accessible PDF output from AccessibilityNow platform can be WCAG 2.0, PDF/UA or HHS compliant to meet everyone’s needs.


Accessible HTML5 can be used to produce accessible documents of any length and complexity level. With AccessibilityNow, the process of generating accessible document output can be automated, turning documents from PDF, AFP, PCL, PostScript and Xerox metacode into mobile-ready, responsive, compliant HTML5 for a variety of customer delivery channels to meet individual delivery preference needs.

Large Print

Often called Large Text, Large Print formats documents that meet the American Printing House (APH) guidelines and best practices. Fonts, font size, layout and color contrast all play a significant role in the accessibility of large print. AccessibilityNow can convert documents into Large Print for printing or digital delivery.


Audio media delivered on CD/thumb drive or as MP3 /.WAV files are made accessible via a human or computer-generated voice. Typically needed by people losing their vision, but also required by those with print-related disabilities such as dyslexia.


E-Text is plain text delivered on a CD/thumb drive or as a text file. The E-Text is accessed via an E-Reader (text-to-speech) application and/or a refreshable braille display. End users can choose how to access the information.


No more bottlenecks: avoid delays of delivering documents due to remediation processes which are too time consuming and costly. The AccessibilityNow® platform provides the best fitting solution for any environment to help automate and streamline document accessibility workflows.

Avoid fees and litigation risks: manage, automate, remediate, and validate any, and all, documents to ensure they go through the most optimum workflow, generating fully compliant output before they are shared with the world.

Use the right remediation process, save time and money: eliminate the need for complex and difficult to maintain workflows ensures a cost-effective, flexible, and scalable solution for managing current, and future, accessibility applications within a single platform.

Business Challenge

Keeping up with the ever-changing rules and regulations can be a daunting task, and managing large amounts of data, and the various data types, into valid, accessible and compliant formats can be time consuming and costly if not done right. Therefore, finding the right solution that can properly and efficiently manage the many required alternate formats is imperative and essential for any organization in today’s world.

Regulations are driving the document accessibility market, and it is imperative for businesses and organizations to be in compliance with world-wide regulations governing document accessibility as non-compliance can be costly if not done properly.

  • Are you worried that your customer-facing documents are not compliant?
  • Do you have too many different types of document formats and cannot manage delivering them all in an accessible format?
  • Are you spending too much time and money in managing your document accessibility communications, and yet a large percentage of them are still not compliant?
  • Have you considered adding additional resources to resolve any of these issues?

These are all common issues that many organizations experience when dealing with document accessibility, which can be solved by CrawfordTech’s AccessibilityNow® Platform.

Customer Success Story

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