AccessibilityNow Translate is a high-speed solution for providing translation of documents that is scalable to millions of pages per day. Over 120 different languages are supported. This software preserves the formatting of the original document and handles the selective translation of content, enabling the printing and mailing of documents while preserving their full integrity, and suitable for utilization in digital channels.
AccessibilityNow Translate can be used as a SaaS service or Managed Service to allow very fast onboarding and minimal upfront costs.
Fast time to market for providing translated documents
Fast translations are guaranteed, with performance measured in milliseconds/page
Inexpensive startup costs
Inexpensive translation costs
The appearance and corporate branding of the document is maintained
Scalable so that high volume document applications can be handled quickly
Secure translation service ensures that documents containing PHI and PII are safe
Flexible support for over 120 languages
One of the biggest business challenges with language translation for transactional documents is scale. An organization may have hundreds of thousands or even millions of customers, necessitating numerous communications to be dispatched, many of which include customers’ Private Health Information (PHI). This requires the translation of substantial volumes of communication pages on a daily basis. The cost of translating these huge volumes using professional translation services would be very costly. Hiring human translators in these situations can be expensive, and turnaround times may not always align with business needs. Additionally, maintaining consistency in translated materials can be difficult, especially for organizations with such large volumes.
Finally, managing multilingual content can be complex, requiring businesses to have various processes in place for translation, version control, and quality assurance. This can be especially challenging for businesses operating in multiple countries or regions, where language requirements may vary.
To address these challenges, Crawford Technologies has developed a scalable high-speed AI/ML based solution for documents called AccessibilityNow Translate. This solution, available as an easy to use, fast to market services offering can get organizations meeting their translation needs very quickly.
The posts you requested could not be found. Try changing your module settings or create some new posts.
AccessibilityNow Translate spares organizations the need to design and implement new systems in order to create documents in languages needed for non-English speaking people or people with Limited English Proficiency (LEP). The cost and time-to-market to develop documents in a new language in a composition system or CCM system can be significant and involve many people in different departments, as well as outside consultants. AccessibilityNow Translate alleviates all of this by simply using AI to translate the final English document into the target language within the ECP software layer.
For printed documents, these can be translated after creation, but before they are printed. Postal information can be left intact so that the translated documents can be mailed to the customer in place of the English document or in addition to the English document. You can mail the translated documents yourself, have a Print Service Provider do the mailing, or Crawford Technologies can mail them for you.
For documents that are delivered through digital channels, there are multiple ways to facilitate the translation process, these are a few examples:
Whichever method you use, the documents can also be made accessible to meet regulatory compliance needs. Printed documents can be provided in braille or large print formats. Audio recordings can also be provided in the target language. Digital documents can be properly tagged to create PDF/UA, WCAG and/or HHS compliant PDF files.
Special terms such as medical terminology or industry specific words are handled through several methods to ensure the accuracy of the translations. Specialized glossaries tailored to the industry are used, containing numerous target language terms that have undergone thorough vetting. In addition, you can provide your own glossaries to be used during the translations. Using our advanced capabilities, we can use codes to search for specific wording based on customer-specific glossaries.
The facility is SOC2/HITRUST certified and the processes are all HIPAA and PCI-DSS compliant.
Onboarding can be done very quickly. Document templates are created using AI tools to speed-up the setup process. No changes are needed to the composed documents, so no changes are needed to CCM templates or processes. Simply provide us with a sample of your documents, in either print files such as AFP, Xerox, PostScript, PCL or PDF files, and we will then set up a template that ensures the translated documents are formatted correctly. This is a one-time setup task. The sample documents can then be reviewed by professional translators to verify the quality of the translation algorithms.
We will set up a secure process for you to provide production documents using a method that meets your security standards. You can then provide the files to us by the chosen process and they will be translated into the corresponding language. All documents in a file can be translated to a single target language, or each document can be translated into the language of the customer’s choice to whom it is addressed.
The translated documents can then be returned to you, or they can be printed and mailed, depending on your preferences. It is as easy as that.
We will furnish reports detailing all the processing conducted so you can verify that proper translations were done and all documents were processed.
There are many ways you can provide the target language codes for documents. You can specify the target language when setup is done. If individual documents are to be translated to different languages, you can provide an accompanying file in CSV or XML format that contains the required language codes. You can also embed the target language in the print file in a wide variety of formats.
Ensure unparalleled precision by providing a glossary containing your organization’s specific details for translation. Keep your frequently used phrases, business procedures, and communication protocols stored to guarantee 100% accurate communication.
Criteria: Technical and Company Capabilities
Thirty years in technology isn’t just a milestone; it’s an economic lifetime. It reflects a commitment to continuous, focused evolution. At Crawford Technologies, this anniversary isn’t just about looking back. It’s about reaffirming the conviction that guided our journey from a single vision to becoming a trusted leader in customer communications.
Ernie Crawford | Nov 26, 2025
We’re excited to share that Digital Transform Engine (DTE) Version 5.8 is now available. As a cornerstone of CrawfordTech’s technology, DTE continues to evolve to meet the growing demands of modern customer communications.
Crawford Technologies is an award-winning, global provider of software solutions and services that help enterprises optimize and improve the secure and accessible delivery, storage and presentment of their customer communications.
