AccessibilityNow® Transactional is the market-leading solution for making transactional documents into accessible formats. It is installed on-premises and fully automates the tagging process. This software includes AccessibilityNow Designer, a GUI design tool for setting up rules for creating accessible documents. Output from AccessibilityNow Transactional can be either PDF/UA, WCAG PDF, HHS compliant PDF or Accessible HTML, allowing it to fit into any accessibility strategy.
The solution also includes a selection of flexible productivity tools designed to optimize high-volume document output. It accepts all standard print stream formats, with no need to recompose existing output or go back to originating applications. It supports both batch and interactive processing, and has workflow and integration options that allow you to create end-to-end workflows to meet your exact needs.
Output of traditional alternate formats such as audio, large print or braille can be handled by CrawfordTech’s Document Accessibility Services center, or by any certified MasterONE service provider.
Inclusion by Design: With AccessibilityNow® Transactional you can provide fully compliant documents to all your customers – a far better approach to accessibility. This means that everyone can access and read important information, either visually, or with assistive technology. You will be in compliance, treat all customers equally, and take advantage of the opportunity to expand into a growing market.
AccessibilityNow® Transactional gives you all the tools you need to easily create accessible documents in multiple formats
There are several challenges associated with making transactional document accessible and compliant. Here are some of them:
Addressing these challenges requires a concerted effort by businesses and organizations to prioritize accessibility in the design and delivery of transactional documents. This includes adopting accessibility standards, providing documents in accessible formats, using plain language, offering multiple delivery options, and ensuring the privacy and security of sensitive information.
AccessibilityNow Transactional addresses these issues and provides cost-effective and efficient tools that will deliver compliance, accessibility and usability without complication.
CrawfordTech was chosen to assist in making both transactional and static documents accessible and WCAG compliant due to the Section 508 ICT Refresh and ACA non-discrimination mandates.
With AccessibilityNow® Transactional you can easily convert documents to multiple formats, making accessible documents an integral part of your ongoing document creation process.
Electronic documents can be created in Accessible PDF or Accessible HTML5 so anyone getting their documents online can read them. AccessibilityNow® Transactional is built on MasterONE, CrawfordTech’s ground-breaking architecture. With MasterONE, your Accessibility Professionals only need to do the accessibility design once in the AccessibilityNow® Designer interface. Then all your paper and electronic versions of that document can be accessible to everyone.
Accessible PDF support
AccessibilityNow® Transactional can create Accessible PDF that is WCAG compliant, and it can also create Accessible PDF/UA output. It can work with normal PDF files, or print files in virtually any format and, using tagging rules, convert it to the Accessible format that you need. This can be done before documents are stored in a repository, or it can be done dynamically when the documents are being retrieved for viewing.
Accessible HTML5 support
With AccessibilityNow® Transactional you can create responsive and compliant HTML5 output from already composed print streams, PDF workflows, or document archives.
GUI-driven, rules-based template creation
AccessibilityNow® Designer, a powerful and feature-rich standard component of AccessibilityNow® Transactional, provides a graphical user interface for doing the accessibility design. This includes rules for data extraction, document tagging, alternate text definitions and reading order for your accessible documents.
AccessibilityNow Transactional offers users the ability to make high volume business communications, such as invoices and statements, that are systematically generated into accessible digital and traditional alternate formats. Digital documents containing personal and confidential information such as credit card statements, bank statements, telecom invoices and health care explanations of benefits can be made accessible to work with assistive technology.
Using this automated approach can result in substantial savings over doing manual transcription. It is also more reliable and secure than using AI tools, which can be sensitive to data contained in each individual document.
AccessibilityNow Transactional can run in batch mode as part of your document creation workflow process, or interactively in a post-archive ePresentment solution by using AccessibilityNow Gateway to transform archived documents to accessible formats on demand.
AccessibilityNow Transactional is used by some of the largest banks and healthcare companies in the world. Many of these companies convert millions of statements into accessible PDF and HTML every day. They depend on its quality and reliability to provide their customers with the best quality accessible documents that can be delivered. Did we mention speed? With sub-second conversion times for most documents, manual remediation just does not compete on either a cost or time-to-recipient basis.
AccessibilityNow Transactional allows your original documents to be accessible to everyone. Electronic documents can be created or transformed into Accessible PDF (WCAG 2.0 and PDF/UA) or Accessible HTML5 so anyone receiving their documents online can read them. Not only does this ensure compliance, but customers will not have to make special requests for accommodation or for specific document formats. Your Accessibility Professionals only need to set up the tagging rules once in the included AccessibilityNow Designer interface. Then all your digital versions of that document can be accessible to everyone.
AccessibilityNow Transactional provides support for all major print streams (PDF, AFP, PostScript, PCL, EBCDIC and Xerox LCDS/Metacode) and gives you all the necessary tools to easily create accessible documents in multiple formats. Realizing that Accessible PDF may not handle 100% of your customers’ requirements, with AccessibilityNow Transactional, documents can be easily output using a standardized process based on the AccessibilityNow Transactional tagging rules.
Transforming documents into accessible formats after composition allows for the most flexibility, lowest storage costs and ease of change management into digital formats.
Inclusive Formats:
Output of traditional alternate formats such as audio or braille can be handled by CrawfordTech’s Canadian and U.S. Document Accessibility Services centers, or by any certified MasterONE service center. See the MasterONE page for more information on alternate format creation.
AccessibilityNow Transactional is powerful and flexible. It accepts PDF files and all other print stream formats (AFP, PostScript, PCL, Xerox Metacode, Line Data and others) so there’s no need to recompose output or go back to originating applications. The solution includes tools to enhance productivity, supports batch and interactive processing, and has many workflow and integration options available that its components can be plugged into.
One of the most time-consuming tasks when providing accessible documents is the setup – tagging documents to create each accessible format. Some organizations pay for this up to 5 times for each document – once for each of Accessible PDF, Braille, Large Print, eText and Audio formats. With AccessibilityNow Transactional and MasterONE, you only need to create one setup for each document type to support all of the different formats. And you do the tagging, including defining the logical read order, with a GUI application that is easy to use and optimized for customer communications documents.
Accessible PDF
AccessibilityNow Transactional can create Accessible PDF that is WCAG, PDF/UA and HHS compliant. It can work with normal PDF files as well as print ready files, in virtually any format. Using tagging rules, it converts to the needed Accessible PDF format. This can be done before documents are stored in a repository, or it can be done dynamically when the documents are being retrieved for viewing. This allows you to meet your accessible digitization strategy and ensures that documents produced and stored many years ago are still able to be delivered as accessible.
Accessible HTML5
With AccessibilityNow Transactional you can automate the process of accessible document output, and easily transform legacy transactional documents into responsive, compliant HTML5 for a variety of customer delivery channels to meet individual delivery preference needs.
AccessibilityNow Designer
A powerful and feature-rich standard component of AccessibilityNow Transactional, AccessibilityNow Designer provides a graphical user interface for doing the accessibility design. This includes rules for data extraction, document tagging, alternate text definitions and reading order for your accessible documents.
AccessibilityNow Transactional was built with an open architecture which allows it to be integrated into any transactional document accessibility workflow.
Thirty years in technology isn’t just a milestone; it’s an economic lifetime. It reflects a commitment to continuous, focused evolution. At Crawford Technologies, this anniversary isn’t just about looking back. It’s about reaffirming the conviction that guided our journey from a single vision to becoming a trusted leader in customer communications.
Ernie Crawford | Nov 26, 2025
We’re excited to share that Digital Transform Engine (DTE) Version 5.8 is now available. As a cornerstone of CrawfordTech’s technology, DTE continues to evolve to meet the growing demands of modern customer communications.
Crawford Technologies is an award-winning, global provider of software solutions and services that help enterprises optimize and improve the secure and accessible delivery, storage and presentment of their customer communications.
