The eDeliveryNow® Platform is an open and modular framework that utilizes REST APIs and Web Services to make it extensible and adaptable to meet current and future customer communication needs.


AccessibilityNow provides high levels of automation and integration into any environment, the platform includes software solutions and a wide range of tailored services to meet the document accessibility needs of all organizations, large and small, private sector and governments of all levels.

AccessibilityNow® Dashboard

Simplifying Your Document Accessibility Workflow

Product Overview

AccessibilityNow® Dashboard is a high-end workflow solution which includes a web-based dashboard that provides tracking of all activities, gives visibility into all files in process, and provides automated report creation capabilities. It is an integration platform that facilitates effective Customer Communication Management and improves customer experience, which yields to improved quality, enhanced operational performance, and lower costs. It features a user-friendly interface that covers document management into a delivery system for accessible documents providing real-time visibility, insights, and controls to optimize workflows and achieve desired outcomes.


  • Initiate the remediation process via a web-based, friendly graphic user interface
  • Track completion of your accessibility processes for either transaction data, static data or both
  • Track and report on the verification of accessible documents
  • Integrate various workflows within your environment and manage everything from a single dashboard
  • Track documents and operations for efficient and cost-effective workflows
  • Quickly and accurately retrieve, transform and present content from multiple sources in desired format
  • Eliminate errors due to manual processes
  • Track automated testing of document accessibility and generate detailed reports on the findings
  • Cost savings: AccessibilityNow Dashboard will help your organization reduce costs associated with manual processes and improve overall productivity by automating tasks and reducing error.

Business Challenge

In today’s document accessibility world, organizations need to have control and visibility into the remediation and accessibility workflow, which can be difficult if not using the right tools. If not handled properly, this can cause problems with SLAs, generating too many manual processes, generating too many steps in the document workflow, difficulties in tracking and reporting, resulting in non-compliance and inhability to deliver accessible documents in a timely manner.

Organizations need purpose-built, flexible solutions which are easy to mange and that enable the efficient and cost-effective production of accessible and compliant documents.

Customer Success Story

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Product Details

Document Accessibility Management and Delivery

  • Track and report on the verification of accessible documents
  • Integrate various workflows within your environment and manage everything from a single dashboard
  • Detailed document Accessibility reports
  • Level of compliance
  • Number of tagged elements
  • WCAG. PDF/UA and/or HHS pass and fail items
  • Custom configured reports
  • AccessibilityNow Dashboard is a solution that will make it easy to integrate document accessibility into the overall document management workflow.
  • It increases efficiency by integrating with your existing infrastructure. The platform can automate remediation tasks, reducing the time and effort that might result from manual processes.
  • Its flexibility allows the integration not only into the accessibility workflow but into any process that is associated with the document process, such as completion of remediation and delivery of the accessible and compliant document.
  • It has an open architecture which allows it to integrate with other Crawford Technologies solutions as well as with existing applications.

Web Server

  • CPU: 2-4 Cores
  • RAM: 8-16 GB
  • Disk: OS 250GB
    Storage 50GB
  • OS: Server 2016 or Newer
  • MS .NET 4.0 or Later
  • IIS 10.0 or Later

Database Server

  • CPU: 8 Cores
  • RAM: 32 GB +
  • Disk: OS 250GB
    Storage: 1TB (Fast Disk)
  • OS: Server 2016 or Newer
  • MS SQL Server 2019 Standard
  • SSRS Reporting

Application Server

  • CPU: 4 Cores
  • RAM: 16 GB +
  • Disk: OS 250GB
  • OS: Server 2016 or Newer
  • Tomcat 8/9.0 or later
  • Java 1.8 or Newer
  • MS .NET 4.0 or Later

Workflow Server

  • CPU: 8 Cores
  • RAM: 32 GB +
  • Disk: OS 250GB
    Storage 1TB (Fast Disk)
  • OS Server 2016 or Newer
  • PRO Conductor Apps
  • Rabbit MQ
  • Connectivity to App & Web Server

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