The eDeliveryNow® Platform is an open and modular framework that utilizes REST APIs and Web Services to make it extensible and adaptable to meet current and future customer communication needs.


AccessibilityNow provides high levels of automation and integration into any environment, the platform includes software solutions and a wide range of tailored services to meet the document accessibility needs of all organizations, large and small, private sector and governments of all levels.

News & Events

Press Releases

Today’s software and technology industry continues to evolve at a rapid pace

CrawfordTech is recognized around the world for award-winning products, industry-leading innovation, and unparalleled industry experience and support.

But don’t take our word for it; read for yourself what industry insiders are saying about our exciting products and services. Here you will also find our latest press releases, as well as information about upcoming industry events and webcasts featuring CrawfordTech.

Crawford Technologies Streamlines Inkjet Onboarding at thINK Ahead

Crawford Technologies will showcase its award-winning solutions at thINK Ahead 2024, held July 17-19 in Boca Raton, Florida. Celebrating its tenth year, thINK Ahead is a collaborative and connected group of Canon Solutions America production print customers, solution partners and print industry experts at the forefront of inkjet technology. As a founding partner of the event, Crawford Technologies has participated in thINK Ahead every year, demonstrating its award-winning cloud, SaaS and server-based workflow and output management solutions that fully integrate with Canon Solutions America’s products to make the workflow of shared customers more efficient, manageable and cost effective.

Crawford Technologies Partners with Docuvela to Support the Storage and Management of Customer Communications in a Native Cloud-based Solution

Crawford Technologies has entered a strategic partnership with Docuvela, an emerging innovator of cloud-based document management and content services. Crawford Technologies has partnered with Docuvela because of the company’s modern approach to storing data and content that simplifies integrations with line of business applications, AI tools and other modern technologies. Docuvela will benefit with the ability to integrate Crawford Technologies’ full suite of customer communications management solutions into its current offerings delivered via a comprehensive, innovative cloud-based solution.

Crawford Technologies Hosts Fifth Annual Customer Communications Virtual Summit on May 2

Crawford Technologies announced that its fifth annual Customer Communications Virtual Summit will take place on Thursday, May 2, beginning at 10:00 a.m. ET. This year, the full-day complimentary event will be hosted under the theme, “Engage with Innovation” to highlight the trends, current strategies and emerging technologies that are driving new growth opportunities and the delivery of an exceptional customer experience.

Crawford Technologies Partners with PossibleNOW to Give Greater Control Over Communication Preferences and Delivery

Crawford Technologies announces it has established a partnership with PossibleNOW, a leading provider of preference and content management software. The partnership opens new opportunities for companies to transform customer engagement with the ability to implement a robust preference management system that connects to Crawford Technologies’ enterprise communications processing (ECP) software. The partnership will assist organizations in making a swift transition toward customer-preferred and accessible delivery of customer communications.

Crawford Technologies Achieves Double-digit Growth in 2023, Posting the Highest Revenue in Company History

Crawford Technologies announces it experienced double-digit growth during its fiscal year ending September 30, 2023, attaining the strongest financial year in the company’s 27-year history. Crawford Technologies’ strong performance is a result of significant milestones that include product innovation, ongoing advancements to its existing technologies, expanding its partnerships and its management team.

Crawford Technologies Announces High-speed Document Language Translation Service

Crawford Technologies announces AccessibilityNow® Translate as part of its AccessibilityNow® platform. Being launched on the heels of Instant Language Assistant (ILA), the company’s accessible communication device introduced last month, AccessibilityNow Translate is Crawford Technologies’ second language translation solution designed to ensure that all individuals, regardless of language used, have access to vital information. AccessibilityNow Translate was developed to meet the needs of organizations required to comply with the 2023 Centers for Medicare and Medicaid Services (CMS) Final Rule.

Crawford Technologies Launches AI-driven Language Translation Solution

Crawford Technologies announced the general availability of Instant Language Assistant (ILA) as part of its AccessibilityNow® platform. AccessibilityNow provides software solutions that offer a wide range of tailored services to meet the document accessibility and inclusion needs of organizations and governments of all levels.

Crawford Technologies Continues to Focus on Workflow Efficiency and Cost Savings with the Release of Digital Transform Engine Version 5.5

Crawford Technologies today announced the release of version 5.5 of its Digital Transform Engine (DTE), the core engine used in the company’s award-winning solutions. This recent release reflects Crawford Technologies’ commitment to improving user experiences with advanced features that optimize the production of customer communications by offering greater flexibility and delivering significant cost savings.

Crawford Technologies Partners with Nirva to Bring Digital Document Accessibility to the UK and Ireland

Crawford Technologies announces it has once again expanded the reach of its AccessibilityNow® document accessibility platform by establishing a partnership with Nirva, a provider of services and technology that drive smarter, more agile customer communications. The partnership opens new opportunities for Nirva to offer customized document accessibility solutions in response to the growing regulations and market demand in the UK and Ireland.

Crawford Technologies Captures Xplor Technology of the Year Award for SmartSetup

Crawford Technologies announces its recently introduced SmartSetup with Autosense has been awarded Xplor International’s Technology of the Year Award, which recognizes a product that is transforming the industry by expanding the capabilities of document and communication systems. SmartSetup is a powerful solution designed to revolutionize application onboarding, reduce development staff requirements and optimize resources, marking a significant leap forward in productivity and job setup efficiency.

Crawford Technologies Announces Support for New WCAG 2.2 Standards

Crawford Technologies announced today that it will update all of its solutions to be in compliance with Web Content Accessibility Guidelines (WCAG) 2.2. This is the latest version of the World Wide Web Consortium (W3C) standards and guidelines for web content accessibility compliance. WCAG 2.2, released on October 5, 2023, is another step forward in ensuring that web, mobile and document content is accessible and inclusive to all.

Crawford Technologies to Exhibit and Present Enterprise Accessibility Best Practices at M-Enabling Summit

Crawford Technologies will be presenting a session at the 2023 M-Enabling Summit on best practices for achieving inclusivity and communicating effectively with everyone, regardless of their abilities. Crawford Technologies is a recognized leader in providing software and services for document accessibility with solutions that deliver over 20 billion communications annually across the globe.

Crawford Technologies Expands International Availability of Accessible Document Solutions With Australian Partnership

Crawford Technologies announces it is entering into a reseller partnership with Insqope Pty Ltd, an Australian-based provider of tailored consulting, analysis, and technological solutions. The partnership opens yet another global avenue for Crawford Technologies to expand the availability of its sought-after AccessibilityNow® platform. For Insqope, the partnership makes it possible to offer customized document accessibility solutions in response to market demand from its customers in Australia.

Ernie Crawford, President and CEO of Crawford Technologies, to Give Keynote Address at MAILCOM 2023

Crawford Technologies has announced that its president and CEO, Ernie Crawford, will be presenting the keynote address at the MAILCOM 2023 Fall Conference. Crawford will share how artificial intelligence (AI) and machine learning (ML) are revolutionizing the mailing industry by making mail more valuable and how technology companies are developing tools to ensure that critical communications are not getting lost in the clutter. Crawford’s keynote directly follows the USPS keynote and will take place Tuesday, October 3 at 10:00 a.m. ET.

Crawford Technologies Makes Significant Investment into Accessibility to Improve the Experience of Video Media for People with Disabilities

June 21, 2023, Toronto, ON – Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announces the development of sophisticated software that makes it possible to create and display sign language and captions to facilitate both the viewing and authoring of video media, whether manually created or through the use of AI.

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