The eDeliveryNow® Platform is an open and modular framework that utilizes REST APIs and Web Services to make it extensible and adaptable to meet current and future customer communication needs.


AccessibilityNow provides high levels of automation and integration into any environment, the platform includes software solutions and a wide range of tailored services to meet the document accessibility needs of all organizations, large and small, private sector and governments of all levels.

Crawford Technologies Showcases First-to-market, Fully Automated and Audited SaaS Solution for Document Reengineering at XPLOR21

November 9, 2021, Toronto, ON – Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, is a Diamond Sponsor of XPLOR21, where the company will also exhibit and speak at several sessions. The focus of XPLOR21, held November 16-18 in St. Pete Beach, Florida, is “The Future of Customer Communications.” In booth 4, Crawford Technologies will showcase its award-winning customer communication solutions that move enterprises forward with the ability to optimize and improve the secure and accessible delivery, storage and presentment of their customer communications.

Highlighted this year will be Crawford Technologies’ PRO DocNow, a cloud-based document reengineering solution that gives both print service providers and enterprises fully automated document transformation and reengineering capabilities that support rapid turnaround and secure transmission with complete audit control. Because PRO DocNow accepts disparate document and file types, the worry of document compatibility with existing production equipment can be eliminated. The service offers usage-based pricing, making it possible to pay only for what is needed, runs on Amazon Web Services (AWS) and automatically scales to processing requirements. PRO DocNow was awarded an Honorable Mention in the 2021 Xplor Technology of the Year Awards.

Crawford Technologies will also be showcasing its AccessibilityNow® platform, which now provides complete find, test and fix support for static documents with the cloud-based AccessibilityNow DocMD website scanner, AccessibilityNow Remediate, the only purpose-built remediation tool in the world, and AccessibilityNow Validator for validating PDF files. PDF Accelerator offers fast optimization of problematic PDF files and PRO Conductor is the world’s most complete workflow automation platform. Crawford Technologies’ eDeliveryNow® platform offers full omni-channel components, including support for mobile devices and preference management capabilities.

Crawford Technologies will sponsor a Beachside Happy Hour on Wednesday, November 17 at 6:30 p.m. EST, as well as participate in the following sessions throughout the conference:

Tuesday, November 16 at 10:05-10:25 a.m. EST – “Ask the Expert” with Ernie Crawford, president and CEO of Crawford Technologies

Tuesday, November 16 at 3:00-3:35 p.m. – “Modernization and Accountability within the Ultimate CCM Workflow” will be presented by Harvey Gross, senior vice president of Crawford Technologies, and John Slaney of Content Critical Solutions

Tuesday, November 16 at 4:30-5:15 p.m. – Scott Baker, executive vice president of Crawford Technologies, will participate in the Technology Panel: “Technology’s Evolving Role in Customer Communications”

Wednesday November 17 at 11:30 a.m.-12:15 p.m. –  Ernie Crawford will participate in the Industry Trends Panel: “Does Compliance Equal Security?”

Wednesday November 17 at 11:30 a.m.- 12:15 p.m. – Harvey Gross will give a presentation on “Preference Management Tips for a Superior Customer Experience”

Wednesday, November 17 at 2:30-3:15 p.m. – Dennis Quon, director of accessibility solutions for Crawford Technologies, and Andrew Yee of Dynamic Funds will present “Best Practices for Accessible Financial Wealth Documents and Management Reports”

For more information on XPLOR21 or to register, click here.

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About Crawford Technologies

Crawford Technologies develops solutions that help enterprises optimize and improve the secure and accessible delivery, storage and presentment of their customer communications. As an award-winning, global provider of products and services with over 1,800 customers on six continents, Crawford Technologies enables some of the world’s largest banks, insurers, healthcare providers, utilities and print services companies to reduce costs, simplify processes and streamline mission-critical communications across all channels and in all formats. For more information visit www.crawfordtech.com or TwitterLinkedIn or Facebook.

Media Contact:
Sandy Armstrong
Sterling Kilgore, Inc.

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