eDeliveryNow®

The eDeliveryNow® Platform is an open and modular framework that utilizes REST APIs and Web Services to make it extensible and adaptable to meet current and future customer communication needs.

AccessibilityNow®

AccessibilityNow provides high levels of automation and integration into any environment, the platform includes software solutions and a wide range of tailored services to meet the document accessibility needs of all organizations, large and small, private sector and governments of all levels.

News & Events

Press Releases

Today’s software and technology industry continues to evolve at a rapid pace

CrawfordTech is recognized around the world for award-winning products, industry-leading innovation, and unparalleled industry experience and support.

But don’t take our word for it; read for yourself what industry insiders are saying about our exciting products and services. Here you will also find our latest press releases, as well as information about upcoming industry events and webcasts featuring CrawfordTech.

Crawford Technologies Makes Significant Investment into Accessibility to Improve the Experience of Video Media for People with Disabilities

June 21, 2023, Toronto, ON – Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announces the development of sophisticated software that makes it possible to create and display sign language and captions to facilitate both the viewing and authoring of video media, whether manually created or through the use of AI.

Crawford Technologies Accelerates the Creation and Delivery of Customer Communications with the Release of Digital Transform Engine Version 5.4

Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announces the release of version 5.4 of the company’s Digital Transform Engine (DTE). DTE is the core engine used in Crawford Technologies’ award-winning solutions and this latest version continues Crawford Technologies’ focus on simplifying the user experience and streamlining the production of customer communications.

Crawford Technologies Hosts Fourth Annual Customer Communications Virtual Summit on May 11

Crawford Technologies, a leading provider of innovative document solutions that streamline, improve and manage customer communications, announces that its fourth annual Customer Communications Virtual Summit will take place on Thursday, May 11, beginning at 10:00 a.m. ET. The full-day complimentary event, hosted under the theme, “Expand Your Possibilities,” brings together industry experts and leaders in customer communications management (CCM) to share meaningful insights on the trends, strategies and innovations pivotal to the success of an organization’s digital transformation initiatives and delivery of an exceptional customer experience.

Crawford Technologies to Host Three Days of Educational Programming at CSUN Assistive Technology Conference

Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, has announced that it will be hosting a Showcase Suite offering three days of educational content and hands-on workshops at the 2023 CSUN Assistive Technology Conference. One of the foremost conferences on assistive technologies designed for nonprofits, companies and people dedicated to making technology accessible, the 38th CSUN Conference will be held March 13-17 in Anaheim, California.

Crawford Technologies Expands its CrawfordTech Academy With New Gold Level Courses

Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announces a major expansion of its convenient online CrawfordTech Academy course offerings. CrawfordTech Academy, a comprehensive training and educational platform for Crawford Technologies customers and partners, has launched new Gold level training curriculum. Participants can now further optimize their investment in Crawford Technologies solutions by tapping into top-quality expertise and advanced training content in an on-demand, 24/7 format.

Crawford Technologies Announces Release of Digital Transform Engine Version 5.3

Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announces the release of its Digital Transform Engine (DTE) version 5.3. DTE is the core engine used in Crawford Technologies’ award-winning solutions. DTE 5.3 is designed to produce cost savings, simplify user experiences and streamline the production of customer communications, including accessible documents, with new enhancements that deliver advanced levels of functionality and performance.

Crawford Technologies Introduces SaaS Post-Composition Solution at PRINTING United

Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, will showcase a range of workflow and output management solutions that optimize and improve the secure and accessible delivery of customer communications in Booth #N723 at the 2022 PRINTING United Expo. The trade show is being held October 19-21 in Las Vegas.

Crawford Technologies Introduces SaaS Post-composition Solution to Technology Dealer Market

Crawford Technologies, provider of innovative document solutions, announces the general availability of cSimpl (pronounced “simple”). This SaaS document reengineering service was designed for print manufacturers and their resellers. cSimpl fills the gap for affordable, simplified, optimization software for use by organizations of all sizes. cSimpl delivers greater efficiency, effectiveness and automation to an organization’s workflow.

Crawford Technologies Slated to Speak and Present Solutions for Improving the Customer Experience at XPLOR22

Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announced it will be speaking at several educational sessions, as well as exhibiting at XPLOR22, being held September 13-15 in St. Pete Beach, Florida. XPLOR22 is a two-and-a-half-day event that brings together end users, analysts, consultants, industry experts and vendors who will share best practices and trends in the customer communications industry. Crawford Technologies is a Diamond Sponsor of the event.

Crawford Technologies Captures Two Honorable Mentions in the Xplor Awards Competition

Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announces it has been recognized by Xplor International with two Honorable Mentions for the 2022 Xplor Awards—one for Technology of the Year for the company’s AccessibilityNow® Validator and one for Application of the Year for its work with the State of Tennessee, the 10th largest in-plant in the United States. Xplor’s Awards program recognizes products and applications of technology that are transforming the industry by expanding the capabilities of document and communication systems.

Crawford Technologies PRO Reprint Server for Customer Communications Automates Customer Requests for Fast, Flexible Reprint Retrieval

Crawford Technologies, a leading provider of innovative document solutions that streamline, improve and manage customer communications, has integrated a host of advancements in its PRO Reprint Server, a completely customizable solution for accommodating reprint requests for critical customer documents, such as bills, invoices, financial statements and more. PRO Reprint Server provides enterprise in-plant print and mail facilities and print service provider environments the ability to deploy a flexible, completely automated reprint capability that makes it possible to retrieve and reprint documents from any of the popular ECM and archive repositories used to store customer documents.

Crawford Technologies Showcases Secure Cloud Data & Workflow Solutions That Accelerate ROI on High-speed Inkjet Printers at thINK Ahead 2022

Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, will showcase its award-winning solutions at thINK Ahead 2022, being held July 18-20 in Boca Raton, Florida. Crawford Technologies is a founding partner of thINK, a collaborative and connected group of Canon Solutions America production print customers, solution partners and print industry experts at the forefront of inkjet technology.

Crawford Technologies Launches CCM Gateway SDK to Modernize Document Storage for Digital Transformation

Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announces the introduction of CCM Gateway SDK (software development kit), a modern customer communication management storage toolset that makes it possible for organizations to retire their outdated report archive systems. It provides the tools required by organizations that want to create their own customer communications digital storage pool for integration with their business systems and applications as part of their digital transformation initiatives.

Crawford Technologies’ New Digital Transform Engine Version 5.2 Streamlines the Creation of Customer Communications

Crawford Technologies, a leading provider of innovative document solutions that streamline, improve and manage customer communications, announces the release of its Digital Transform Engine (DTE) version 5.2. The newest version of DTE, the foundation of the Crawford Technologies portfolio of software and solutions, offers new enhancements that deliver advanced levels of functionality and performance to ensure greater flexibility in the production of customer communications, including accessible documents.

Crawford Technologies Wins Best Case Study Presentation in Transaction Category at Inkjet Summit

Crawford Technologies, a leading provider of innovative document solutions that streamline, improve and manage customer communications, announces it was awarded Best Case Study Presentation in the Transaction category at the Inkjet Summit. The case study highlighted how a leading provider of mission-critical business communications services implemented PRO Conductor, Crawford Technologies’ end-to-end production workflow solution, to simplify its client onboarding process and standardize operations across sites.

Crawford Technologies Hosts Third Annual Customer Communications Virtual Summit on May 4

Crawford Technologies, a leading provider of innovative document solutions that streamline, improve and manage customer communications, announced that its third annual Customer Communications Virtual Summit will take place on Wednesday, May 4, beginning at 10 a.m. ET. The full day complimentary event, hosted under the theme, “Embracing Our Digital Future: Strategies to Adapt, Evolve and Win,” brings together industry experts and leaders in customer communications management (CCM) to share meaningful insights on the trends, strategies and innovations pivotal to the success of an organization’s digital transformation initiatives and the delivery of an exceptional customer experience.

Crawford Technologies Showcases Complete Workflow Automation Platforms at DSF ’22

Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announced today it will be exhibiting and co-moderating a Financial Solutions Roundtable at DOCUMENT Strategy Forum (DSF) ’22, being held April 4-6 at the Hyatt Regency Chicago in Rosemont, Illinois. DSF ’22 is an educational event dedicated to building superior customer experience strategies.

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