May 15, 2018, Toronto, ON – Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, will sponsor Document Strategy Forum, to be held May 21-23 at the Marriott Copley Place in Boston. In addition to sponsorship, the company will also exhibit its portfolio of solutions and services for automated workflows, omnichannel output management and automated quality assurance. DSF ’18 is dedicated to bringing the leading customer communications management, workflow and customer experience experts together to discuss the latest industry products and insights.
In Booth 401, Crawford Technologies will highlight four of its most recent solutions:
- A new ground-breaking Legacy to Mobile capability that easily transforms legacy documents into a mobile-friendly format that can dynamically handle any screen size. This provides a simple and cost-effective way for organizations to fit their documents into a mobile-first strategy, extending and enriching their customers’ experience (CX).
- PRO Conductor—a user-friendly web-based workflow management system designed to automate and drive the efficiency of any production workflow. The solution offers increased visibility, customizable metrics and the ability to design and define automated workflows based on equipment, software and processes.
- PRO Preference Manager—a standalone, easy-to-use solution for managing customer preferences for any type of multi-channel communication. PRO Preference Manager provides customers with the ability to choose preferences for a variety of different document types, including accessible communications.
- QA in the Cloud—an award-winning solution for automating document testing workflows and processes, available with on-premises and secure cloud based licensing.
Additionally, Stephanie Pieruccini, product marketing manager at Crawford Technologies, will be leading “What’s Happening? The Importance of Workflow Visibility (Briefing with Crawford Technologies)” on Monday, May 21 at 2:00 p.m. This session will cover how automating production workflows can reduce errors, maximize equipment and resource utilization, and increase profits. Pieruccini will also discuss which workflow components should be monitored and tracked.
“We always look forward to participating in Document Strategy Forum because of its focus on educating document professionals on best practices in superior customer communications,” said Ernie Crawford, president and CEO for Crawford Technologies. “Our software solutions are perfect for this audience as they are designed to meet the most demanding workflow and formatting requirements needed for producing effective omnichannel customer communications.”