Content Critical Solutions Selects Crawford Technologies’ PRO Conductor

PRO Conductor Chosen for its Ability to Ensure Compliance and Document Integrity by Auditing Every Step of the Workflow Process

May 17, 2018, Toronto, ON – Crawford Technologies, a provider of innovative document solutions that streamline, improve and manage customer communications, announces that Content Critical Solutions, a leading provider of mission-critical business communications services, has purchased Crawford Technologies’  PRO Conductor, a workflow management software solution that enables businesses to automate and manage all workflow processes. PRO Conductor makes it possible for Content Critical Solutions to track all print production functions in real-time from file receipt through deposit in the mail. Content Critical Solutions looks forward to significant gains in plant efficiency and reduced costs.

A key driver in choosing the software was its ability to simplify process management by orchestrating total command and control over one or multiple workflows. PRO Conductor improves efficiency by easily identifying “choke-points” in the production process through an intuitive web-based Command and Control dashboard. Operators are able to view, approve, hold or reject an entire job or specific records within a job to assure the highest level of compliance and document integrity. Additionally, PRO Conductor seamlessly integrates with Content Critical Solutions’ document reengineering software, production print equipment, electronic delivery systems and finishing equipment.

“Our goal is always to deliver personalized, high-impact communications that help customers boost their business performance and improve their revenue stream,” said Fred Van Alstyne, COO of Content Critical Solutions. “We selected PRO Conductor because it enhances our ability to provide seamless, end-to-end solutions securely and accurately.”

“PRO Conductor benefits organizations with visibility and accountability that optimizes operations. We are excited that PRO Conductor offers Content Critical Solutions both process automation and a highly comprehensive management and reporting system that delivers compliance, savings and performance,” said Ernie Crawford, CEO, Crawford Technologies.