March 4, 2017

New Solution Winter 2017

There’s been a lot of buzz about Big Data, and the potential it offers organizations in gaining valuable insights into their customers and business trends. Your ECM repositories and archives already contain a lot of information so how can you utilize this data. Although it might sound like something from a science fiction novel, our … Continue reading “New Solution Winter 2017”

There’s been a lot of buzz about Big Data, and the potential it offers organizations in gaining valuable insights into their customers and business trends. Your ECM repositories and archives already contain a lot of information so how can you utilize this data. Although it might sound like something from a science fiction novel, our recently released Dark Data Feeder addresses a vexing reality, opening the doors to extract more value from your archives and ECM systems.

Most archive and ECM systems contain huge amounts of information, going back for years. It’s highly likely that this data lives in different formats within the archive, and that your use of these communications is largely driven by regulatory requirements.

But consider the value of this information, and the potential it offers for Big Data and analytics initiatives! After all, the documents in an ECM repository are considered the “single source of truth”. That’s why CrawfordTech’s Dark Data Feeder is such an exciting new solution. Simply put, it allows users to select and retrieve customer and business data points spanning years and even decades of activity, creating CSV, XML or other data formats, transforming it into structured data for analytics and other activities.

Initially available for IBM Content Manager on Demand (CMOD), we have already had several banks use this capability to deliver some outstanding results. Read how one of our customers was able to extract their data to meet compliance demands and gain valuable insights into their customers in this success story.