Intelligent Document Processing: Reduces Time, Costs, and Operational Complexity
Whether you’re onboarding new print jobs, indexing documents for archiving, tagging documents for accessibility, or migrating them to a new document management or archiving system, IDP can help index documents, consolidate workflows and automate processes, enabling your team to work smarter, faster, and with greater precision.
Modernizing Document Processing
Enterprises and government agencies are burdened by the need to ensure every communication is accurate, compliant, and accessible. The challenge lies in producing these documents using outdated systems and complex, inefficient workflows.
Manual processes introduce operational complexity to bridge critical gaps in document onboarding, indexing, and accessibility tagging. Production teams manually process large volumes of documents into print, digital, and accessible formats (WCAG, Section 508), which are time-consuming and error-prone, increasing the risk of penalties.
Without intelligent automation, organizations face mounting costs, growing compliance risks, and operational inefficiencies that directly impact their ability to serve customers and compete effectively.
The Hidden Costs of Manual Document Chaos
The hidden cost isn’t just workflow inefficiency; it’s also operational complexity, gaps in document processing, and inefficiencies caused by manual errors and regulatory non-compliance. Organizations struggle with fragmented processes that require excessive staff time, introduce quality control issues, and create vulnerabilities in compliance posture. Each manual step compounds the problem—slowing time-to-market, increasing error rates, and limiting scalability.
$4M Potential Regulatory Cost
Typical annual savings achieved by automating accessibility and translation.
70% Staff Time Waste
Time spent on repetitive, manual data extraction and classification tasks.
18 Month Project Delays
In complex initiatives like archival migration or system onboarding.
WCAG/508 Non-Compliance
A constant risk when relying on document composition or manual accessibility tagging.
Crawford Technologies’ Intelligent Document Processing approach transforms 18-month document onboarding and accessibility projects into 30-day success stories.
Transform Document Chaos Into Competitive Advantage
Our Intelligent Document Processing (IDP) solution goes beyond simple document processing—it elevates your entire document management, customer communication management and document archiving capabilities.
You can move from reactive troubleshooting to a proactive, AI-driven framework that delivers distinct strategic advantages.
IDP streamlines and automates everything from indexing to print-job onboarding, accessibility tagging, and system migration.
This helps your team work faster and with higher accuracy.
30-Day Project Turnaround
Accelerates document projects from months to weeks.
Adherence to Compliance
Ensures all output meets WCAG, 508, and AODA, eliminating compliance risk.
Zero-Error Data Extraction
Continuous Machine Learning ensures superior accuracy in capture, indexing, and classification.
Intelligent Workflow Consolidation
Reduces fragmented workflows into a single, high-performance automated process.
Measurable Results That Matter
Cost & Time Reduction
100%
Compliance for document accessibility…
50%
Lower Operational Costs
4x
Faster Time to Market For Customer
$4M
Annual Savings Achieved
30 Days
Replacing traditional deployment timelines.
This isn’t incremental improvement; it’s a competitive transformation that secures your future and customer loyalty.
IDP’s Impact: Solutions by Industry
Healthcare Payers Challenge
Complex EOBs, claims, and language requirements raise error and compliance risk.
IDP Solution & Benefit: Automates document onboarding and verification against databases, ensuring faster processing and lower costs.
Financial Services Challenge
Handling vast volumes of statements and notices requires absolute security and accuracy.
IDP Solution & Benefit: Automates classification and data verification (names, addresses, accounts), ensuring accuracy and compliance, and boosting customer trust.
Print Service Providers (PSPs) Challenge
Manual onboarding of large document volumes results in errors, delays, and capacity constraints.
IDP Solution & Benefit: Automates the entire document onboarding process (extraction, classification, validation), increasing capacity without extra staff.
Document Accessibility Challenge
Manually converting high volumes of output into compliant formats (WCAG/508) is time-consuming.
IDP Solution & Benefit: Automatically scans, tags, and processes documents to meet accessibility standards with minimal manual effort.
How We Deliver Superior Results
Our IDP solution leverages AI and machine learning to automate document onboarding, archiving, accessibility and compliance. At the heart of the solution is SmartSetup, an AI-driven tool that automates manual, time-consuming document tasks, reducing errors and speeding up processes for printing, financial, banking, insurance, and healthcare sectors.
Solution Components
SmartSetup
The core AI tool for processing high-volume transactional documents.
- Automatic Data Extraction
- AI-Powered Indexing
- Fast Onboarding
AccessibilityNow® SmartSetup
Automates conversion to accessible formats, such as tagged PDF/UA, ensuring compliance with WCAG and Section 508.
- Automated Tagging
- Validator Integration
- Compliance Assurance
AccessibilityNow® Remediate
Ad-hoc tagging and final manual remediation of static PDF files.
- Automatic Element Detection
- Headings, Lists, Tables Recognition
- Manual Remediation Tools
AccessibilityNow® Publisher
Automates tagging and conversion of marketing literature, letters, books and manuals.
- Converts Print-Ready Documents
- Accessible PDF Output
- Accessible HTML Output
Customers Achieving Breakthrough Results
Fortune 500 $4 Million in Annual Savings & Full Accessibility
Challenge: Complex, manual processes for EOBs and claims translation/accessibility.
Results: Saved $4 million annually by automating document translation and accessibility.
Crawford’s solution delivered $4M in annual savings while instantly achieving 100% regulatory compliance.
Global Bank 95% Faster Onboarding for New Services
Challenge: Unifying the onboarding, processing, and indexing of millions of transactional documents across multiple jurisdictions.
Results: Accelerated document onboarding, reducing processing time by 95% and eliminating archiving failures.
The speed and accuracy of IDP allowed us to launch new customer services months ahead of schedule, dramatically boosting trust.
Your Journey to Intelligent Document Processing
Assessment & Planning (Consultation)
Experts assess your communication processes, challenges, and specific needs for a tailored strategy.
- Schedule a consultation
- Custom demonstration
- Implementation scoping meeting
Proof of Concept (Trial)
Test our IDP solution in your environment with a no-risk trial on your unique document streams.
- Test IDP in your environment
- Verify the accuracy of data extraction
- Validate expected outcomes
Implementation & Support (Tailored)
- Tailored implementation
- Custom onboarding & training
- Top-tier customer support
Our award-winning team provides ongoing support, services, and training to ensure your success today and into the future.
Complete Your Transformation
Multi-Channel Delivery
Seamlessly process data for printing, eDelivery, or translation from a single workflow.
Archiving Solutions
Unify and streamline workflows for document standardization and efficient archiving.
Educational Resources
Learn how recent CMS regulations impact accessibility and language support.
Start Your Transformation Today: Claim Your Competitive Advantage
Don’t let outdated document management and customer communication processes hold your business back.
The future of communication is intelligent.
Contact Crawford Technologies today and take the first step towards transforming your customer communications.
