Simplify customer communications management
Insurance firms must deal with a tidal wave of customer information in a wide range of formats, while adhering to increasingly strict regulatory demands, within a highly competitive landscape. Our solutions help to simplify the storage, management and secure delivery of invoices, statements, benefits explanations, and other critical customer communications.
With Crawford Technologies, you can be in compliance with Document Accessibility regulations governing the creation of documents for blind, partially-sighted, and cognitively disabled individuals. We provide scalable and customizable solutions that enables efficiencies in archiving, case management, data analytics, and output in print and digital formats. We help you to reduce the overall cost of managing enterprise content within a comprehensive eco-system.
Ameritas Financial Consolidates Information Management, Migrates Document Storage to Modern Platform
See how a major financial institution modernized it’s document distribution and archive systems to take advantage of current technology and improved both internal and customer service, saving costs and improving efficiency.
CrawfordTech was chosen to assist in making both transactional and static documents accessible and WCAG compliant due to the Section 508 ICT Refresh and ACA non-discrimination mandates.