eDeliveryNow®
Multichannel Digital Output and Electronic Delivery
As digital transformations accelerate forward, customer experience expectations continue to change. Customers now expect organizations to provide them with personalized experiences. Organizations must stay ahead of the curve, adapting current strategies with new technologies rather than ripping and replacing entire customer communication systems.
The eDeliveryNow® Platform provides organizations system components they need to personalize the delivery of customer communications via a customer’s preferred digital channel while achieving new efficiencies and cost savings. It eliminates the need to recompose print-ready documents or change up-front workflows. It efficiently transforms customer communications and documents originally designed and formatted for physical delivery into mobile ready, accessible formats. These communications can then be electronically sent via a customer’s preferred communication channel.
eDeliveryNow
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PRO Designer
PRO Designer provides a modern interface allowing users to easily and rapidly configure how fully composed files will be processed to deliver specific digital output.
Operations Express
Operations Express efficiently reengineers existing print-ready data streams into mobile-ready and accessible PDF or HTML5 formats for distribution via all digital channels without having to make expensive and time-consuming changes upstream in customer communications generating applications.
Riptide®
Riptide® gives businesses a highly configurable and sophisticated content and document consolidation and distribution engine. It retrieves content from enterprise content management (ECM) repositories and content services platforms (CSP), converts the content into a required format and manages the output.
Services
Our experts in document accessibility and workflows are available to help you with your toughest challenges. Our consultants can help you plan and prepare your firm for every accessibility processing scenario, from routine document remediation to architecting complex workflows.
Assessments
We provide services to organizations to help assess and determine what needs to be done regarding their enterprise document related CX needs.
PRO Conductor
PRO Conductor makes it easy to integrate, automate, monitor and orchestrate every step of your Customer Communications Management and eDelivery environment to reduce costs and improve operational performance. From fully composed document files through delivery, across multiple sites, systems and processes, stakeholders gain the visibility, insights and controls to optimize workflows and drive results.
Go Mobile
A key step in your digital transformation and CX strategy is now just a transform away. Go Mobile provides an easy-to-use, comprehensive solution to transform existing composed documents into responsive mobile-ready communication formats. Repurposing documents for mobile usage is now possible without extensive redesign efforts, specialized composition software or special purpose web application development.
eDeliveryNow® Preference Manager
eDeliveryNow Preference Manager aligns customers’ preferred communication channels by capturing, storing, and managing preferences for digital output (email, text messaging/SMS, web portal, mobile, social media), accessible documents (PDF, PDF/A, Accessible PDF, HTML5, WCAG 2.1 web content), and traditional (print, mail, phone).
Sunrise
Sunrise gives businesses a modern, useful, Web services REST API. It is used to create custom, multi-threaded, content retrieval by integrating with legacy archive systems, enterprise content management (ECM) repositories and content services platforms (CSP) to retrieve content and convert it into web-ready content formats.
CCM Gateway
CCM Gateway platform is a customer communications archiving and e-presentment solution with standard integration for all major cloud-based and on-prem content management systems as well as the capability to integrate with other CMIS compliant platforms. CCM Gateway helps streamline the process of loading, managing and delivering content from customer communications management systems.
Pro DDA
PRO Dynamic Document Archive is a high performance software product designed specifically for the archiving and retrieval of transactional customer communication documents. This complete archive solution was built from the ground up to store print streams in their native format and provides quick retrieval and presentment in a wide variety of output formats.
eDeliveryNow Solutions
PRO Designer
Pro Designer provides a modern interface allowing users to easily and rapidly configure how fully composed files will be processed to deliver specific digital output.
Operations Express
Operations Express efficiently reengineers existing print-ready data streams into mobile-ready and accessible PDF or HTML5 formats for distribution via all digital channels without having to make expensive and time-consuming changes upstream in customer communications generating applications.
Riptide®
Riptide® gives businesses a highly configurable and sophisticated content and document consolidation and distribution engine. It retrieves content from enterprise content management (ECM) repositories and content services platforms (CSP), converts the content into a required format and manages the output.
Services
Our experts in document accessibility and workflows are available to help you with your toughest challenges. Our consultants can help you plan and prepare your firm for every accessibility processing scenario, from routine document remediation to architecting complex workflows.
Assessments
We provide services to organizations to help assess and determine what needs to be done regarding their enterprise document related CX needs.
PRO Conductor
PRO Conductor makes it easy to integrate, automate, monitor and orchestrate every step of your Customer Communications Management and eDelivery environment to reduce costs and improve operational performance. From fully composed document files through delivery, across multiple sites, systems and processes, stakeholders gain the visibility, insights and controls to optimize workflows and drive results.
Go Mobile
A key step in your digital transformation and CX strategy is now just a transform away. Go Mobile provides an easy-to-use, comprehensive solution to transform existing composed documents into responsive mobile-ready communication formats. Repurposing documents for mobile usage is now possible without extensive redesign efforts, specialized composition software or special purpose web application development.
eDeliveryNow Preference Manager
eDeliveryNow Preference Manager aligns customers’ preferred communication channels by capturing, storing, and managing preferences for digital output (email, text messaging/SMS, web portal, mobile, social media), accessible documents (PDF, PDF/A, Accessible PDF, HTML5, WCAG 2.1 web content), and traditional (print, mail, phone).
Sunrise
Sunrise gives businesses a modern, useful, Web services REST API. It is used to create custom, multi-threaded, content retrieval by integrating with legacy archive systems, enterprise content management (ECM) repositories and content services platforms (CSP) to retrieve content and convert it into web-ready content formats.
CCM Gateway
CCM Gateway platform is a customer communications archiving and e-presentment solution with standard integration for all major cloud-based and on-prem content management systems as well as the capability to integrate with other CMIS compliant platforms. CCM Gateway helps streamline the process of loading, managing and delivering content from customer communications management systems.
Pro DDA
PRO Dynamic Document Archive is a high performance software product designed specifically for the archiving and retrieval of transactional customer communication documents. This complete archive solution was built from the ground up to store print streams in their native format and provides quick retrieval and presentment in a wide variety of output formats.
IndiVideo™
IndiVideo is an interactive, data-driven Personalized Video Platform that uses customer transactional data from any source to transform paper-based statements, bills, and policies into automated, hyper personalized, interactive digital videos.
