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eDeliveryNow®
The eDeliveryNow® Platform is an open and modular framework that utilizes REST APIs and Web Services to make it extensible and adaptable to meet current and future customer communication needs.
PRO Designer Product Family
eDeliveryNow® Preference Manager
Go Mobile

CCM Gateway for Alfrescoâ„¢

CCM Gateway for Nuxeo
CCM Gateway for SharePoint
CCM Gateway SDK
Riptide® Server
Sunrise
enPower

IndiVideoâ„¢

Customer Communications Management

Enterprise Content Solutions

Output Management & Workflow Automation

Digital Transformation & Integration

Accessibility

 

Regulatory Compliance & Risk Management

Services & Training

Problems We Solve

Language Translation Services

Financial ServicesStreamline and automate the processes behind storing, managing and outputting vital transactional documents.

InsuranceSimplify the storage, management and secure delivery of critical customer communications.

HealthcareDeliver timely patient and customer communications while adhering to increasingly strict privacy regulations.

GovernmentEnd to end digital accessibility compliance solutions that go beyond software.

EducationSolutions that help streamline document processes, save time and money, and ensure regulatory compliance.

Print Service ProvidersReliable, high-performance omnichannel output, archive, enterprise content management, and accessibility solutions.

Telco, Media & UtilitiesOptimize the management and secure delivery of personalized accessible communications to customers anytime, anywhere, on any device.

News ArticlesNews, hot topics, and more information that matters in the world of customer communications inside and outside of Crawford Technologies.

Press ReleasesOur latest press releases, as well as information about upcoming industry events and webcasts featuring CrawfordTech.
Upcoming EventsOur team will be exhibiting, speaking and walking the floor of a number of trade shows, open houses and customer events throughout the year.
WebinarsEducational and relevant content to our current and future customers that you can attend from the comfort of your own office.
2026 Industry SummitThe 2026 Industry Summit in Orlando is poised to be an industry-defining event, gathering top leaders and innovators
Success StoriesOur customers solve real-world business problems with CrawfordTech solutions.
White Papers & ReportsAn in-depth look at how our products address industry trends and opportunities.
About UsInnovative solutions to optimize and manage enterprise documents
Management TeamExperienced, knowledgeable, and committed.
Our AwardsRecognition for our solutions and success as a company.
CareersJoin our team.
Our AssociationsWe belong to many industry-leading associations.
Our PartnersStrategic business and technical partnerships.
Contact UsSales, general enquiries and office locations.
Newsletter SignupGain VIP access to expert insights, the latest industry trends and practical tips.
Technical SupportProduct support requests for our customers.
Customer RegistrationAccess documentation, the CrawfordTech Academy and other support materials.

CrawfordTech Academy

Silver Training Courses

Invaluable online courses available 24×7 for users of CrawfordTech software

All current CrawfordTech customers have access to our Academy Silver Training Courses. Use the buttons below to register an account or log in.

Register Account

Training Video Categories

Content Services
  • PRO Archiver Introduction
  • PRO Archiver PDF Indexer
Document Accessibility
  • AccessibilityNow Validator
  • Adding an Autoparagraph Tag
  • Basic Screen Reader Navigation
  • Configuring NVDA
  • Installing NVDA
  • Managing Document Read Order
  • NVDA Speech Viewer
  • AccessibilityNow Remediate - Merging Table Cells
  • AccessibilityNow Remediate - Applying AltText to Multiple Images
  • AccessibilityNow Remediate-Resetting Tags to a Certain Point
  • AccessibilityNow Remediate-Setting TableIDs & Associations
  • Screen Reader Navigation - URL Links
  • Adding a List Tag
Document Re-Engineering
  • PRO Designer: Add Triggers & Banners
  • Adding a RegEx Trigger
  • How to Add Text to a Document
  • Indexing & Triggering using a Regex
  • Indexing & Triggering Text on the Page
  • Suppress & Redact Text - Pt2
Enterprise Output Management
  • PRO Designer: Add Triggers & Banners
  • Adding a RegEx Trigger
  • Adding PPDs to PDF Output
  • Building a PRO AFP Configuration File
  • Building a PRO PS Configuration File
  • Building a PRO PDF Configuration File
  • Inserting PPDs into PDF Data
  • Indexing & Triggering Text on the Page
  • MSG - Unable to Push Page on Stack
  • Suppress & Redact Text - Pt2
  • Reading PPDs
Quality Assurance
  • Accessibility Testing & QA - Accessibility Checker Overview
  • Accessibility Testing & QA - Lists & Heading
  • Accessibility Testing & QA - Manual Items to Check
  • Accessibility Testing & QA - Manual Check Items Unicode Read Order
  • Accessibility Testing & QA - Manual Items Table Errors Regularity
Workflow Automation
  • PRO Conductor Dashboard
  • PRO Conductor Introduction
  • PRO Conductor - Production Files
  • PRO Conductor User Accounts & Roles
  • DataPrep Invoke a CrawfordTech Transform
  • DataPrep Troubleshooting
  • DataPrep Moving a File

All current CrawfordTech customers have access to our Academy Silver Training Courses. Use the buttons below to register an account or log in.

Register Account

If you need to register an account, please click here.