3 Reasons why Payroll Content Must be Accessible

Especially in the age of automatic deposits, payroll content is too often overlooked. Payroll processors produce highly personal and relevant information for users. And yet, very few make their products, and the content they create, accessible. It’s a huge, missed opportunity — and potential liability.

While there are numerous reasons to make payroll content accessible, in this blog post we’re going to focus on three: inclusivity, privacy / security, and risk mitigation.

AccessibilityNow® Designer with AutoSense, Quick and Easy Transactional Document Tagging

Most organizations who distribute and share information are familiar with document accessibility. If you are one of these organizations and have done your due diligence, you know that it is important to make documents accessible. In other words, you must remediate your documents before they are shared or distributed. The type of documents you provide will determine which remediation process you should follow. For example, if you are sharing published documents such as brochures, data sheets, manuals, etc. that contain static information, you would require a manual document remediation tool. If you are dealing with cyclical documents such as bills, statements, EOBs, etc. that contain variable, or transactional, customer data, you would require an automated document remediation tool like AccessibilityNow Designer.

AccessibilityNow® Validator: A Key Component of Document Accessibility

Providing accessible documents is not only a legal requirement. It’s also good customer service. Once you tag your files for accessibility, the best way to ensure compliance is to put them through a rigorous quality control process. This is true whether you provide one-off remediation or you’re implementing an accessible e-presentment solution for your transactional material.

The Post-Composition Approach To Accessible Documents

If you’ve been tasked with implementing accessibility in your organization you’ll know that there are many questions to consider. Which formats should you offer your customers? Should you prioritize certain document types and what should you do about legacy content? These are all valid questions but one of the most important considerations is whether your files will be remediated at- or post-composition. So how do you determine which is the best approach to take?

Document Remediation Made Easy

Chances are you are already dealing with document remediation, or making documents accessible, if you are creating documents that will be shared in the digital world. If you are not dealing with remediation but do share documents digitally, then you might want to consider looking into it as rules and regulations are consistently increasing and getting stricter, making it a requirement.