AI is transforming how we work—but accuracy still matters.
When most people think of AI, tools like ChatGPT and Claude come to mind—automated, intelligent assistants that make everyday tasks faster and easier. And in many ways, they’re incredibly effective. Need a quick answer to a research question or want help drafting content? AI delivers in seconds.
But what about when precision is critical? Think about the attorneys who made headlines for submitting court documents citing fictional cases—generated by AI. The takeaway? While today’s AI can be amazing, trusting it without verification is still risky.
Now, consider document accessibility. It may not be as complex as decoding the human genome, but it is highly contextual and specialized. Making documents accessible—especially at scale—means accurately tagging eight specific elements so screen readers can interpret them correctly:
Can AI automate that work? Yes—partially. But can you rely on general-purpose AI to do it right, every time, without human review? Absolutely not. Not when it affects compliance, usability, and the experience of every customer or employee who depends on accessible content.
Enter: AccessibilityNow® SmartSetup – AI Built for Document Accessibility
This is where purpose-built AI shines. At Crawford Technologies, we’ve developed AccessibilityNow SmartSetup, a specialized AI tool designed specifically for accessible document automation. And it’s changing the game.
SmartSetup delivers three powerful advantages:
Smart Data Selection
With one click, SmartSetup intelligently assembles the right set of documents to train your tagging automation. It filters out the noise—like empty spaces or unnecessary characters—and focuses on what’s essential.
Automated Business Rule Creation
SmartSetup builds business rules for all eight tagging elements across your document set. What used to take days of manual effort can now happen in hours—or less.
Rapid Validation and Fine-Tuning
You stay in control. Review the AI-generated results, fine-tune if needed, and instantly apply a reusable template to similar documents going forward.
The Results? Real and Immediate.
Our clients are seeing a 50–70% reduction in setup time when building document accessibility automation. That’s not just faster—it’s transformative. Suddenly, even medium-volume document types that weren’t worth the manual effort now qualify for automation. That means broader access, better compliance, and lower costs.
And most importantly: more accessible content for more people.
Ready to See What SmartSetup Can Do for You?
Whether you’re struggling with backlogs or looking to scale your accessibility efforts, we can help you do it smarter and faster—with confidence.
Contact us today to schedule a demo or consultation.
As we continue to innovate in document language translation, we are also providing a new, powerful option for our clients: bilingual PDFs.
Crawford Technologies is an award-winning, global provider of software solutions and services that help enterprises optimize and improve the secure and accessible delivery, storage and presentment of their customer communications.
