eDeliveryNow®

The eDeliveryNow® Platform is an open and modular framework that utilizes REST APIs and Web Services to make it extensible and adaptable to meet current and future customer communication needs.

AccessibilityNow®

AccessibilityNow provides high levels of automation and integration into any environment, the platform includes software solutions and a wide range of tailored services to meet the document accessibility needs of all organizations, large and small, private sector and governments of all levels.

Get Ready to Take Your Customer Communications to the Next Level with Sunrise Enterprise and AccessibilityNow Gateway Enterprise 3.0

We’re thrilled to announce the upcoming release of Sunrise Enterprise and AccessibilityNow Gateway Enterprise 3.0, a cloud-first, evolutionary upgrade designed to transform how you manage your transactional customer communication document delivery.

Here’s what excites us (and should excite you!) about Sunrise Enterprise and AccessibilityNow Gateway Enterprise:

  • Effortless Scalability and Agility: They leverage a cloud-first approach and microservices architecture, making it incredibly flexible to handle any workload you throw at it. Need to process more documents faster? No problem! They will easily scale to meet your demands.
  • Seamless Customer Experience: They ensure that your customers receive their customer communication documents in a format that’s convenient for them – mobile-ready or accessible. Plus, real-time conversion means they get their documents faster than ever before.
  • Reduced Costs and Increased Efficiency: They automate document conversion, eliminating manual tasks and streamlining your workflow. This translates to significant savings in time and money.
  • Enhanced Security and Compliance: They prioritize security by encrypting customer communication documents with personally identifiable information (PII) in transit. Accessibility features ensure all customer communication documents comply with relevant regulations.

Here’s a sneak peek at some of the technical advancements powering Sunrise Enterprise and AccessibilityNow Gateway Enterprise:

  • Peer-to-Peer Clustering: This innovative architecture distributes processing power across multiple nodes, ensuring efficient document conversion and delivery, even during peak loads.
  • Microservices Architecture: By leveraging Google’s gRPC API, we are enabling faster response times and smoother communication between applications.

Easy Migration for Existing Users

Upgrading to Sunrise Enterprise or AccessibilityNow Gateway Enterprise will be a breeze. They are backward compatible with Sunrise or AccessibilityNow Gateway v2.7, allowing seamless migration without disrupting your existing workflows or integrations. We’ll also provide a migration utility to simplify transferring your applications, resources, and configuration files.

Stay Tuned!

Sunrise Enterprise and AccessibilityNow Gateway Enterprise is currently under development and undergoing rigorous testing. We’ll soon be offering a beta version to select customers for feedback.

In the meantime, stay tuned for more exciting release news! We can’t wait to show you what the future of customer communication holds.

Disclaimer: Sunrise Enterprise and AccessibilityNow Gateway Enterprise are the same products with the same capabilities but serve two distinct markets.  The main difference is that Sunrise Enterprise serves large enterprises that need a real-time transformation of their transactional customer communications for digital delivery. AccessibilityNow Gateway Enterprise serves the accessibility market and provides real-time transformation and digital delivery of accessible documents.

Edit Blog Post
May 21, 2024

Author

  • Erin McCart
    Sr. Manager, Product Management

    Erin McCart is Senior Product Manager at Crawford Technologies, a provider of innovative document solutions that streamline, improve, and manage customer communications. McCart has 25 years of product management and marketing experience in the software industry with a focus on the enterprise content and customer communication management markets. He is a well-respected industry thought leader, blogger and contributor to AIIM, KMWorld, and Workflow Magazine.

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